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組織間社會資本、組織間學習與公共應急組織彈復力的關聯(lián)機理研究

發(fā)布時間:2018-04-30 06:00

  本文選題:公共應急管理 + 組織彈復力 ; 參考:《浙江大學》2016年博士論文


【摘要】:隨著社會系統(tǒng)脆弱性的不斷復合化、傳統(tǒng)與非傳統(tǒng)風險變得越來越難以預見。美國911事件和卡特里娜颶風之后,公共應急組織遭受危機沖擊后的快速復原能力迅速成為學術(shù)界和實務界關注的焦點。發(fā)達國家的公共應急體系也從“零風險容忍”的完美防御模式轉(zhuǎn)變至“準備承受沖擊”的彈復力防范模式。當前,應急組織的彈復力已經(jīng)成為我國應急管理工作中亟待補齊的“短板”,同時國內(nèi)相關學術(shù)研究也幾乎處于空白。組織彈復力不僅需要組織內(nèi)部自我加強,更需要通過外部社會資本和組織間學習產(chǎn)生驅(qū)動效應。本文選擇把研究主題聚焦于組織間社會資本、組織間學習與公共應急組織彈復力的關聯(lián)機理。本文以“提出問題—文獻述評一分析框架一研究假設—問卷設計—實證調(diào)研一統(tǒng)計建模一政策建議”為研究的總體框架,先后兩次通過公安部培訓基地對239位應急組織負責人進行問卷調(diào)查,并通過典型相關分析、結(jié)構(gòu)方程模型及多群組路徑建模等方法進行定量分析。主要結(jié)論如下:(1)總體上我國公共應急組織彈復力和組織間社會資本處于中等偏下水平,組織間學習處于中等略上水平。獨立樣本T檢驗表明,東部和中西部地區(qū)的均值水平存在顯著性差異。(2)建模分析表明,①結(jié)構(gòu)社會資本對組織彈性維度與組織復原力維度均沒有產(chǎn)生直接影響,都通過組織間學習這一完全中介變量對兩者產(chǎn)生間接影響。②關系社會資本對組織彈性既有直接影響又有間接影響;但沒有對組織復原力產(chǎn)生直接影響,而是分別通過組織間學習和組織彈性這兩個中介變量對其產(chǎn)生間接影響。③認知社會資本對組織彈性與組織復原力均產(chǎn)生直接影響與間接影響。④組織學習作為內(nèi)生潛變量時,結(jié)構(gòu)、關系、認知社會資本這三個維度對其都具有顯著的直接影響。⑤中西部組織間社會資本對公共應急組織彈復力的直接影響效果均高于東部。相應地,東部組織間社會資本對組織間學習的直接影響系數(shù)均高于中西部。(3)在政策建議方面的結(jié)論。①應樹立“組織間社會資本運營化”的新理念,科學組建能力互補且規(guī)模適宜的應急組織網(wǎng)絡,加快推進過程型、軟約束及規(guī)范型機制的形成,致力于打造應急組織網(wǎng)絡的愿景共同體。②推動學習型應急組織建設,建立多渠道的知識獲取體系、打破知識信息孤島困境、推進正向激勵與失敗寬容的雙向驅(qū)動。③在公共應急組織彈復力方面,以教育培訓為途徑,提升自主決策水平、加強組織即興能力、開發(fā)團隊拼湊能力。以制度建設為重點,著力規(guī)范關鍵崗位替換機制、重要物質(zhì)修復機制以及信息系統(tǒng)修復機制。
[Abstract]:With the combination of social system vulnerability, traditional and non-traditional risks become more and more difficult to predict. After the 9 / 11 events and Hurricane Katrina, the rapid recovery ability of public emergency response organizations after the crisis has become the focus of attention in academic and practical circles. The public emergency response system of developed countries has also changed from the perfect defense mode of zero risk tolerance to the mode of resilience prevention. At present, the resilience of emergency organization has become the "short board" in the emergency management work of our country. Meanwhile, the relevant academic research in China is almost blank. Organizational resilience requires not only self-strengthening within the organization, but also driving effects through external social capital and inter-organizational learning. This paper focuses on inter-organizational social capital, inter-organizational learning and resilience of public emergency organizations. In this paper, the overall framework of the study is "question-literature review-analysis framework-research hypothesis-questionnaire design-empirical research-statistical modeling-policy recommendations". 239 emergency organization leaders were investigated twice through the training base of the Ministry of Public Security, and quantitative analysis was carried out by means of canonical correlation analysis, structural equation model and multi-group path modeling. The main conclusions are as follows: 1) on the whole, the resilience and inter-organizational social capital of China's public emergency response organizations are at the middle and lower level, and the inter-organizational learning is at the middle and slightly higher level. Independent sample T test showed that there was significant difference in mean level between eastern and central regions. Modeling analysis showed that social capital had no direct influence on the organizational elasticity dimension and organizational resilience dimension, and the model analysis showed that the structural social capital had no direct influence on the organizational elasticity dimension and the organizational resilience dimension. The relationship between social capital and organizational elasticity is both direct and indirect; however, there is no direct impact on organizational resilience. But when cognitive social capital has direct and indirect influence on organizational elasticity and organizational resilience through two intermediate variables, inter-organizational learning and organizational elasticity, as endogenous latent variables, cognitive social capital has a direct and indirect impact on both organizational elasticity and organizational resilience. The three dimensions of structure, relationship and cognitive social capital have significant direct influence on them. 5 the direct effect of social capital in the central and western regions on the resilience of public emergency organizations is higher than that in the eastern part. Accordingly, the direct influence coefficients of inter-organizational social capital on inter-organizational learning in eastern China are higher than those in central and western regions. 1) conclusion .1 of policy recommendations should establish a new concept of "inter-organizational social capital operation". Scientific construction of complementary and appropriate scale emergency organization network, speeding up the formation of process-oriented, soft constraint and canonical mechanism, and devoting itself to building the vision community of emergency organization network, promoting the construction of learning-type emergency organization. To establish a multi-channel knowledge acquisition system, to break the dilemma of isolated island of knowledge and information, to promote the two-way drive of positive motivation and tolerance of failure in the resilience of public emergency organizations, and to improve the level of independent decision-making by means of education and training. Strengthen the organization's improvisation ability and develop team's ability to piece together. Focusing on system construction, this paper focuses on standardizing the replacement mechanism of key posts, the repair mechanism of important materials and the repair mechanism of information system.
【學位授予單位】:浙江大學
【學位級別】:博士
【學位授予年份】:2016
【分類號】:D035
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本文編號:1823361

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