【摘要】：項目的需求風險管理是保證項目順利開展、完成項目目標的重要管理環(huán)節(jié)；明確客戶需求,通過分析客戶提出的眾多需求確定項目的范圍并對需求進行有效管理、控制是項目可靠實現的保障。M省電力調控中心監(jiān)控OMS項目對需求風險缺乏有效管控,致使在實施過程中出現諸多問題,嚴重影響了項目的進度、質量及成本。本文運用項目管理及需求風險管理的相關理論對項目風險進行評估,并提出有效的需求風險管理方法。針對M省電力調控中心監(jiān)控OMS項目需求風險管理問題,本文主要運用關聯矩陣法進行綜合分析。首先運用頭腦風暴法對項目需求風險因素進行分析識別,其次采取德爾菲法對各因素打分,最后通過收集所有專家對各風險因素的打分意見形成關聯矩陣,并對得到的關聯矩陣進行運算、評估各風險因素的影響。為使結果更加可信,本文還根據專家的工作經驗,采用組合賦值法修訂專家權重,并采用新的權重對所有專家的打分意見進行計算,重新形成關聯矩陣進行分析評估。在得到最終的評估結果后,本文依據評估結果、結合企業(yè)實際制定了各需求風險因素的應對原則以及應對策略,形成M省電力調控中心監(jiān)控OMS項目需求風險管理辦法,以助于項目組對需求的風險管理；為今后將需求風險的管理方法推廣到M省OMS其他專業(yè)模塊建設項目中奠定基礎。
[Abstract]:The requirement risk management of the project is an important management link to ensure the smooth development of the project and to complete the project objectives, to define the customer needs, to determine the scope of the project and to manage the demand effectively through the analysis of the numerous needs put forward by the customers. Control is the guarantee of reliable implementation of the project. M province power control center monitoring OMS project lack of effective control of demand risk, resulting in many problems in the implementation process, seriously affected the progress, quality and cost of the project. This paper applies the theory of project management and demand risk management to evaluate the project risk, and puts forward an effective method of demand risk management. Aiming at the problem of demand risk management in M province electric power control center monitoring OMS project, this paper mainly uses the method of correlation matrix to analyze comprehensively. First of all, we use brainstorming method to analyze and identify the risk factors of project demand, and then we use Delphi method to score the factors. Finally, we collect the opinions of all experts on the risk factors to form the correlation matrix. The correlation matrix is calculated to evaluate the influence of various risk factors. In order to make the results more reliable, the combined assignment method is used to revise the expert weight, and the new weight is used to calculate the scoring opinions of all the experts, and the correlation matrix is formed again to analyze and evaluate the expert weight. After getting the final evaluation results, according to the evaluation results, combined with the actual enterprise to formulate the corresponding principles and strategies of each demand risk factors, form M province power regulation center monitoring OMS project demand risk management method. It can help the project team to manage the risk of demand, and lay the foundation for extending the management method of demand risk to other professional module construction projects of OMS in M province in the future.
【學位授予單位】：華北電力大學
【學位級別】：碩士
【學位授予年份】：2015
【分類號】：TM73

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本文編號：2237601