本文選題：公共產(chǎn)品　切入點(diǎn)：旅游公共服務(wù)　出處：《陜西師范大學(xué)》2014年碩士論文

【摘要】：進(jìn)入21世紀(jì),“旅游”作為我國經(jīng)濟(jì)發(fā)展的戰(zhàn)略性支柱產(chǎn)業(yè),已經(jīng)成為人們?nèi)粘Ｉ畹谋匾M成部分。2013年,國務(wù)院辦公廳正式向社會(huì)發(fā)布《國民旅游休閑綱要(2013—2020)》,這說明在我國,旅游產(chǎn)業(yè)已經(jīng)上升到休閑產(chǎn)業(yè)的高度。加之近年來,旅游市場的“散客化”趨勢越來越明顯,對旅游公共服務(wù)的完善水平提出了更高的要求。作為現(xiàn)代旅游經(jīng)濟(jì)發(fā)展的重要組成部分,在未來,旅游公共服務(wù)也將作為衡量某一地區(qū)旅游經(jīng)濟(jì)發(fā)展的重要指標(biāo)。 目前,我國旅游公共服務(wù)體系的建設(shè)過程中問題諸多,旅游產(chǎn)業(yè)發(fā)展水平與旅游公共服務(wù)體系供給缺失矛盾顯著；而地方政府作為旅游公共服務(wù)的直接提供者,其職責(zé)履行是否到位直接關(guān)系到某一地區(qū)旅游經(jīng)濟(jì)的持續(xù)發(fā)展。因此本文研究地方政府在我國旅游公共服務(wù)體系建設(shè)中的責(zé)任,具有極大的現(xiàn)實(shí)意義。 本文基于公共產(chǎn)品理論和新公共管理理論來貫穿全文分析問題。首先是基于公共產(chǎn)品理論分析地方政府介入旅游公共服務(wù)體系建設(shè)的必要性,研究地方政府在旅游公共服務(wù)體系建設(shè)中的作用機(jī)理；其次是基于新公共管理理論來分析如何引入競爭機(jī)制,建立“顧客需求導(dǎo)向”的供給決策機(jī)制,最終實(shí)現(xiàn)旅游公共服務(wù)的多元化供給。 本文認(rèn)為,在我國公共服務(wù)體系的建設(shè)過程中,地方政府作為直接供給主體,其在旅游公共服務(wù)體系建設(shè)過程中應(yīng)從四個(gè)方面承擔(dān)責(zé)任。一是加強(qiáng)旅游公共服務(wù)的頂層設(shè)計(jì),制定本地區(qū)旅游公共服務(wù)專項(xiàng)規(guī)劃,明確具體建設(shè)目標(biāo)；二是供給決策方面,應(yīng)建立以“顧客需求導(dǎo)向”的決策機(jī)制；三是供給模式上應(yīng)引入市場競爭機(jī)制,推行社會(huì)合作,加強(qiáng)地方協(xié)同治理能力,探索多元化的公共服務(wù)供給機(jī)制；四是完善在公共服務(wù)供給過程中的各項(xiàng)保障措施,如信息披露、資金支持、供給鏈監(jiān)管等。針對目前各級(jí)地方政府在這四方面存在的問題和不足之處,探討問題出現(xiàn)的深層次原因,完善地方政府職能,加強(qiáng)部門協(xié)調(diào),實(shí)現(xiàn)協(xié)同治理,形成旅游公共服務(wù)多元化供給的“大旅游”格局。
[Abstract]:In the 21st century, as a strategic pillar industry of China's economic development, "Tourism" has become an essential part of people's daily life. In 2013,The General Office of the State Council has officially issued the National Tourism Leisure outline 2013-2020, which shows that the tourism industry has risen to the height of leisure industry in China.In addition, in recent years, the trend of "individualization" of tourism market is becoming more and more obvious, which puts forward higher requirements for the perfect level of tourism public service.As an important part of the development of modern tourism economy, tourism public service will also be an important index to measure the development of tourism economy in a certain area in the future.At present, there are many problems in the process of the construction of tourism public service system in our country. The contradiction between the level of tourism industry development and the lack of supply of tourism public service system is obvious, while the local government is the direct provider of tourism public service.Whether its duty is fulfilled or not is directly related to the sustainable development of a certain region's tourism economy.Therefore, it is of great practical significance to study the responsibility of local government in the construction of tourism public service system.Based on the theory of public goods and the theory of new public management, this paper runs through the whole paper.Firstly, based on the theory of public products, this paper analyzes the necessity of local government intervention in the construction of tourism public service system, and studies the mechanism of the role of local government in the construction of tourism public service system.Secondly, based on the new public management theory, this paper analyzes how to introduce the competition mechanism, establish the "customer demand-oriented" supply decision-making mechanism, and finally realize the diversified supply of tourism public services.This paper holds that in the process of construction of public service system in our country, local government, as the main body of direct supply, should bear the responsibility from four aspects in the process of construction of tourism public service system.The first is to strengthen the top level design of tourism public service, to formulate the special plan of local tourism public service, to make clear the concrete construction target, to establish the decision-making mechanism of "customer demand orientation" in the aspect of supply decision.Third, market competition mechanism should be introduced into supply mode, social cooperation should be carried out, local cooperative governance ability should be strengthened, diversified public service supply mechanism should be explored, and various safeguard measures in the process of public service supply should be improved.Such as information disclosure, financial support, supply chain custody and so on.In view of the problems and deficiencies existing in these four aspects at present, local governments at all levels discuss the deep-seated causes of the problems, perfect the functions of local governments, strengthen the coordination of departments, and realize coordinated governance.Form the tourism public service diversified supply of "big tourism" pattern.
【學(xué)位授予單位】：陜西師范大學(xué)
【學(xué)位級(jí)別】：碩士
【學(xué)位授予年份】：2014
【分類號(hào)】：F592;D630

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本文編號(hào)：1722940