發(fā)布時(shí)間：2019-01-19 16:25

【摘要】：業(yè)主方的項(xiàng)目管理對(duì)工程項(xiàng)目的成功起著決定性的作用。在多項(xiàng)目管理環(huán)境下,企業(yè)管理層有測(cè)評(píng)每個(gè)建設(shè)項(xiàng)目管理過(guò)程績(jī)效的需求。傳統(tǒng)的項(xiàng)目后評(píng)價(jià)對(duì)已經(jīng)建設(shè)完成的被評(píng)價(jià)項(xiàng)目本身無(wú)法起到控制作用,而對(duì)項(xiàng)目管理過(guò)程績(jī)效的研究可以克服后評(píng)價(jià)的不足。論文考慮了在多項(xiàng)目管理環(huán)境下,將業(yè)主方施工管理過(guò)程績(jī)效作為研究主題,分為兩個(gè)子問(wèn)題：如何界定業(yè)主方施工管理過(guò)程績(jī)效；如何建立業(yè)主方施工管理過(guò)程績(jī)效評(píng)價(jià)指標(biāo)體系。通過(guò)文獻(xiàn)調(diào)研法對(duì)相關(guān)概念的分析研究,論文將業(yè)主方施工管理過(guò)程績(jī)效的概念界定為：業(yè)主方項(xiàng)目管理部門(mén)在工程建設(shè)施工階段對(duì)項(xiàng)目進(jìn)行組織、協(xié)調(diào)與控制,通過(guò)專(zhuān)業(yè)、系統(tǒng)的評(píng)價(jià)指標(biāo)體系客觀地反映出的項(xiàng)目管理過(guò)程中組織的管理行為效率及組織行為產(chǎn)生的過(guò)程結(jié)果的實(shí)現(xiàn)程度的綜合體現(xiàn)。在此基礎(chǔ)上,結(jié)合多項(xiàng)目管理環(huán)境對(duì)項(xiàng)目管理過(guò)程績(jī)效的影響,建立了業(yè)主方施工管理過(guò)程績(jī)效評(píng)價(jià)指標(biāo)初始集,采用Delphi法和層次分析篩選指標(biāo)法對(duì)績(jī)效評(píng)價(jià)指標(biāo)進(jìn)行篩選,最終建立了業(yè)主方施工管理過(guò)程績(jī)效評(píng)價(jià)指標(biāo)體系,該體系包括目標(biāo)控制、資源配置、協(xié)調(diào)溝通、信息管理四大類(lèi)共二十七個(gè)評(píng)價(jià)指標(biāo)。其中目標(biāo)控制包括成本控制(三個(gè)評(píng)價(jià)指標(biāo))、質(zhì)量控制(四個(gè)評(píng)價(jià)指標(biāo))、進(jìn)度控制(四個(gè)評(píng)價(jià)指標(biāo))和其他控制目標(biāo)(四個(gè)評(píng)價(jià)指標(biāo))；資源配置包括五個(gè)評(píng)價(jià)指標(biāo)；協(xié)調(diào)溝通包括三個(gè)評(píng)價(jià)指標(biāo)；信息管理包括四個(gè)評(píng)價(jià)指標(biāo)。并建立了基于層次分析的模糊綜合評(píng)價(jià)方法模型,通過(guò)案例研究驗(yàn)證了評(píng)價(jià)指標(biāo)體系的可行性。論文建立的管理過(guò)程績(jī)效評(píng)價(jià)指標(biāo)體系可以為業(yè)主方施工階段提供了有效的項(xiàng)目績(jī)效管理工具,建立指標(biāo)體系的方法可以為工程項(xiàng)目其他建設(shè)階段或其他項(xiàng)目參與方建立項(xiàng)目管理過(guò)程績(jī)效評(píng)價(jià)指標(biāo)體系提供借鑒。
[Abstract]:The owner's project management plays a decisive role in the success of the project. In a multi-project management environment, enterprise management needs to evaluate the performance of each construction project management process. The traditional post-evaluation can not control the completed project itself, but the research on the performance of the project management process can overcome the shortcomings of post-evaluation. In this paper, under the environment of multi-project management, the performance of owner's construction management process is considered as the research topic, which is divided into two sub-problems: how to define the performance of owner's construction management process; How to establish the performance evaluation index system of owner-side construction management process. Through the analysis and study of the related concepts by the method of literature investigation, the paper defines the concept of the performance of the owner's construction management process as: the owner's project management department organizes, coordinates and controls the project during the construction stage of the project, and through the specialty, The systematic evaluation index system objectively reflects the efficiency of the organization's management behavior and the degree of realization of the process result in the process of project management. On this basis, combined with the impact of the multi-project management environment on the performance of the project management process, the initial set of performance evaluation indicators of the owner's construction management process is established, and the performance evaluation indicators are screened by the Delphi method and the hierarchical analysis screening index method. Finally, the performance evaluation index system of owner's construction management process is established, which includes 27 evaluation indexes, including target control, resource allocation, coordination and communication, and information management. Objective control includes cost control (three evaluation indicators), quality control (four evaluation indicators), schedule control (four evaluation indicators) and other control objectives (four evaluation indicators), resource allocation includes five evaluation indicators. Coordination and communication include three evaluation indicators and information management includes four evaluation indicators. The fuzzy comprehensive evaluation model based on AHP is established, and the feasibility of the evaluation index system is verified by case study. The performance evaluation index system of the management process established in this paper can provide effective project performance management tools for the owner during the construction phase. The method of setting up the index system can provide reference for other construction stage or other project participants to establish the performance evaluation index system of project management process.
【學(xué)位授予單位】：昆明理工大學(xué)
【學(xué)位級(jí)別】：碩士
【學(xué)位授予年份】：2014
【分類(lèi)號(hào)】：F272.5;TU71

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本文編號(hào)：2411531