【摘要】：隨著市場經(jīng)濟的不斷深化，員工流失已成為我國企業(yè)管理者面對的共同難題，雖然中國剩余勞動力較為充足，但是知識型和技術型員工仍然匱乏，加之區(qū)域經(jīng)濟差距的拉大和就業(yè)機會較多，員工流失已是不可避免。 湖南省中小企業(yè)信用擔保公司是湖南省規(guī)模最大、管理最規(guī)范、經(jīng)營實力最強的政策性專業(yè)擔保公司之一，在市場上有著良好的發(fā)展前景。然而公司離職率和員工流失率近年呈現(xiàn)不斷升高的趨勢，一定程度上制約了公司業(yè)務的擴展。本文采用了文獻研究法、比較分析法以及實證研究等研究方法。首先，，對國內(nèi)外員工流動、員工流失及員工流失管理相關文獻進行了綜述。然后介紹了湖南省中小企業(yè)信用擔保公司的發(fā)展概況，闡述了湖南中小企業(yè)擔保公司員工流失的實際情況。再通過訪談和問卷調(diào)查等方式調(diào)查了湖南省中小企業(yè)信用擔保公司員工對公司管理現(xiàn)狀的態(tài)度及工作滿意度現(xiàn)狀，并深入分析了導致公司員工流失的原因，包括外部社會環(huán)境原因，公司內(nèi)部管理原因及員工個人原因。 通過全面分析湖南省中小企業(yè)信用擔保公司員工流失的癥結，提出了湖南中小企業(yè)擔保公司員工流失管理的方案及方案實施的支撐體系。希望通過本文的研究，對湖南省中小企業(yè)信用擔保公司員工流失的管理提供一定的實際指導作用，提升其在市場中的競爭力，并有利于其在今后的發(fā)展中管好人、用好人、留住人。
[Abstract]:With the deepening of the market economy, employee turnover has become a common problem faced by Chinese enterprise managers. Although the surplus labor force in China is more abundant, knowledge and technology workers are still scarce. In addition, the widening of regional economic gap and more employment opportunities, staff turnover is inevitable. Hunan small and medium-sized enterprises credit guarantee company is one of the largest, the most standardized management and the strongest management professional guarantee companies in Hunan Province, and has a good development prospect in the market. However, the corporate turnover rate and employee turnover rate have been increasing in recent years, which restricts the expansion of business to some extent. This paper adopts the methods of literature research, comparative analysis and empirical research. First of all, the literature on staff turnover, staff turnover and staff turnover management at home and abroad are reviewed. Then it introduces the development of Hunan small and medium-sized enterprises credit guarantee company and expounds the actual situation of staff turnover in Hunan small and medium-sized enterprises guarantee company. Then through interviews and questionnaires, this paper investigates the attitude and job satisfaction of the employees of the credit guarantee company of small and medium-sized enterprises in Hunan Province, and analyzes the reasons for the loss of employees in Hunan Province. Including external social environment reasons, internal management reasons and employee personal reasons. Through the comprehensive analysis of the crux of staff turnover in Hunan small and medium-sized enterprise credit guarantee company, this paper puts forward the scheme of staff turnover management of Hunan small and medium-sized enterprise guarantee company and the supporting system of the scheme implementation. Through the research of this paper, I hope to provide some practical guidance to the management of the staff turnover in the credit guarantee company of small and medium-sized enterprises in Hunan Province, enhance its competitiveness in the market, and help it to manage the people well and use the good people in the future development. Keep people.
【學位授予單位】：湖南大學
【學位級別】：碩士
【學位授予年份】：2014
【分類號】：F272.92;F832.39

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