本文選題：制造型企業(yè) + 班組長(zhǎng)�。� 參考：《武漢工程大學(xué)》2014年碩士論文

【摘要】：員工就業(yè)穩(wěn)定性問題越來(lái)越成為各類企業(yè)日益關(guān)注的問題，尤其是一線員工的離職率越來(lái)越高。頻繁的離職不僅會(huì)影響到個(gè)人的就業(yè)質(zhì)量，更重要的是，因員工頻繁離職而表現(xiàn)出來(lái)的就業(yè)不穩(wěn)定性，對(duì)區(qū)域經(jīng)濟(jì)的發(fā)展，會(huì)帶來(lái)極大的影響。蘇州工業(yè)園區(qū)勞動(dòng)監(jiān)察大隊(duì)在走訪企業(yè)的過程中發(fā)現(xiàn)，影響企業(yè)一線員工穩(wěn)定就業(yè)的一個(gè)很重要的因素，就是班組長(zhǎng)的態(tài)度、行為及能力水平的問題。 本研究以蘇州工業(yè)園的制造企業(yè)的基層班組長(zhǎng)為研究對(duì)象，采用多種方法結(jié)合的方式對(duì)勝任力進(jìn)行了研究，包括班組長(zhǎng)的勝任力特征模型、蘇州工業(yè)園區(qū)制造型企業(yè)班組長(zhǎng)目前的勝任力水平以及優(yōu)秀班組長(zhǎng)的勝任力特征等。本文采用行為事件訪談法、問卷調(diào)查法以及探索性因子分析、方差分析等對(duì)蘇州工業(yè)園區(qū)制造型企業(yè)班組長(zhǎng)的勝任力進(jìn)行了探討。研究結(jié)果發(fā)現(xiàn)，，班組長(zhǎng)的勝任力包括7大類，按照重要性從高到低排序，依次是：任務(wù)分派與流程管理能力；自我約束與規(guī)范遵守能力；問題覺察與完善發(fā)展能力；團(tuán)隊(duì)建設(shè)與包容納新能力；信息表達(dá)與人際交往能力；資源整合與工具應(yīng)用能力；積極思維與情緒管理能力。對(duì)一名優(yōu)秀的班組長(zhǎng)而言，最重要的是具備高水平的“任務(wù)分派與流程管理能力”、“自我約束與規(guī)范遵守能力”、“問題覺察與完善發(fā)展能力”。本論文的研究結(jié)果對(duì)制造型企業(yè)班組長(zhǎng)的培訓(xùn)機(jī)制提出了建議，同時(shí)也可為其他生產(chǎn)型企業(yè)班組長(zhǎng)勝任力模型構(gòu)建提供指導(dǎo)。
[Abstract]:The problem of employee employment stability is becoming more and more concerned by all kinds of enterprises, especially the turnover rate of front-line employees is higher and higher. Frequent turnover will not only affect the quality of individual employment, but also the instability of employment due to frequent turnover, which will have a great impact on the development of regional economy. During the visit to the enterprises, the labor supervision team of Suzhou Industrial Park found that one of the most important factors affecting the stable employment of the first-line employees of the enterprises is the attitude, behavior and ability level of the group leaders. In this study, the team leader of the manufacturing enterprise in Suzhou Industrial Park was used as the research object, and the competency was studied by a combination of various methods, including the competency characteristic model of the group leader. Suzhou Industrial Park Manufacturing Enterprise team leader's current competency level and outstanding team leader competency characteristics. This paper discusses the competence of group leaders of manufacturing enterprises in Suzhou Industrial Park by means of behavior event interview, questionnaire survey, exploratory factor analysis and variance analysis. The results show that the team leader's competence includes seven categories, according to the order of importance from high to low, the order is: task assignment and process management ability, self-discipline and standard compliance ability, problem detection and perfect development ability; Team building and acceptance of new skills; information expression and interpersonal skills; resource integration and tool application; positive thinking and emotional management ability. For an excellent team leader, the most important thing is to have a high level of "task assignment and process management ability", "self-restraint and standard compliance ability", "problem awareness and perfect development ability". The results of this paper provide suggestions for the training mechanism of group leaders in manufacturing enterprises, and can also provide guidance for the construction of competency models of group leaders in other manufacturing enterprises.
【學(xué)位授予單位】：武漢工程大學(xué)
【學(xué)位級(jí)別】：碩士
【學(xué)位授予年份】：2014
【分類號(hào)】：F272.92

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