【摘要】：現(xiàn)代企業(yè)面臨復雜多變的內(nèi)外部環(huán)境。內(nèi)外部環(huán)境的急劇變化不但影響到企業(yè)正常生產(chǎn)經(jīng)營活動,還可能導致應急物流需求的產(chǎn)生。為了保證企業(yè)的運行,需要對企業(yè)應急物流進行了深入研究。 為了深入研究企業(yè)應急物流,本論文首先通過文獻檢索分析的方法,對企業(yè)應急物流國內(nèi)外研究現(xiàn)狀進行了系統(tǒng)了解,掌握了應急物流研究的主要觀點和成果。在此基礎上,對企業(yè)實際應急物流應對情況進行訪談和實地調(diào)研,為構建企業(yè)應急物流過程管理模型奠定了基礎。最后,通過案例研究,對提出企業(yè)應急物流過程管理模型進行驗證。論文的主要研究成果如下。 (1)構建了企業(yè)應急物流IWRE過程管理模型。該模型包括企業(yè)應急物流識別(Identification)、企業(yè)應急物流預警(Warning)、企業(yè)應急物流響應(Response)和企業(yè)應急物流綜合能力評價(Evaluation)四個階段。在企業(yè)應急物流識別階段分析了企業(yè)應急物流致因因素和信息采集方法；在企業(yè)應急物流預警階段構建了應急物流預警指標體系,研究了預警級別的判定和預控策略的制定；企業(yè)應急物流響應階段探討了企業(yè)應急物流響應啟動的時間、響應級別的判定和應急物流響應方案；在企業(yè)應急物流評價階段提出了企業(yè)應急物流綜合能力評價方法。最后探討了企業(yè)應急物流過程管理保障機制。 (2)構建了企業(yè)應急物流路徑優(yōu)化模型。根據(jù)實際情況對企業(yè)應急物流方案優(yōu)化中的路徑選擇問題進行合理假設,以應急物流時間滿足率最大化和應急物流運輸成本最小化為目標,建立了企業(yè)應急物流運輸路徑的多目標優(yōu)化模型,并應用遺傳算法對模型進行求解分析,為企業(yè)應急物流運輸方案的選擇提供了方法基礎。 (3)提出了企業(yè)應急物流綜合能力評價模型。首先,建立了企業(yè)應急物流過程管理的評價指標體系；然后,采用層次熵分析法對評價指標進行綜合集成賦權；最后,運用多層次模糊綜合評價方法構建了綜合評價模型。 通過對LJYC公司應急物流案例分析,驗證了企業(yè)應急物流過程管理IWRE四階段模型的應用效果,為改善企業(yè)應急物流管理水平提供依據(jù)。
[Abstract]:Modern enterprises face complex internal and external environment. The sharp changes of internal and external environment not only affect the normal production and management activities of enterprises, but also lead to the emergence of emergency logistics demand. In order to ensure the operation of enterprises, the emergency logistics of enterprises need to be deeply studied. In order to deeply study the emergency logistics of enterprises, this paper firstly makes a systematic understanding of the present situation of the research on emergency logistics at home and abroad through the method of literature retrieval and analysis, and grasps the main viewpoints and achievements of the research on emergency logistics. On this basis, the actual emergency logistics response to the situation of interviews and field research, for the establishment of enterprise emergency logistics process management model laid the foundation. Finally, through the case study, the proposed enterprise emergency logistics process management model is verified. The main research results are as follows: (1) the IWRE process management model of enterprise emergency logistics is constructed. This model includes four stages: enterprise emergency logistics identification (Identification), enterprise emergency logistics warning (Warning), enterprise emergency logistics response (Response) and enterprise emergency logistics comprehensive capability evaluation (Evaluation). In the phase of enterprise emergency logistics identification, the cause factors and information collection methods of enterprise emergency logistics are analyzed, and the early warning index system of emergency logistics is constructed in the early warning stage of enterprise emergency logistics, and the determination of early warning level and the formulation of pre-control strategy are studied. In the phase of enterprise emergency logistics response, the starting time of enterprise emergency logistics response, the decision of response level and the emergency logistics response scheme are discussed, and the evaluation method of enterprise emergency logistics comprehensive capability is put forward in the enterprise emergency logistics evaluation stage. Finally, the management and guarantee mechanism of enterprise emergency logistics process is discussed. (2) the enterprise emergency logistics path optimization model is constructed. According to the actual situation, the path selection problem in the optimization of enterprise emergency logistics scheme is reasonably assumed, and the goal is to maximize the time satisfaction rate of emergency logistics and minimize the transportation cost of emergency logistics. The multi-objective optimization model of emergency logistics transportation path is established, and the genetic algorithm is used to solve the model. It provides a method basis for the choice of emergency logistics transportation scheme. (3) the evaluation model of enterprise emergency logistics comprehensive capability is put forward. First, the evaluation index system of enterprise emergency logistics process management is established; then, the AHP is used to integrate the evaluation index. Finally, the multi-level fuzzy comprehensive evaluation method is used to construct the comprehensive evaluation model. Through the case analysis of emergency logistics of LJYC company, the application effect of IWRE four-stage model of enterprise emergency logistics process management is verified, which provides the basis for improving the level of emergency logistics management.
【學位授予單位】：北京交通大學
【學位級別】：碩士
【學位授予年份】：2014
【分類號】：F252

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本文編號：2209106