【摘要】：我國以保稅區(qū)、開發(fā)區(qū)、機(jī)場、港口和傳統(tǒng)運(yùn)輸倉儲企業(yè)為軸心，形成了一些具有一定規(guī)模的物流園區(qū)和物流中心等物流產(chǎn)業(yè)集群，這些集群對我國區(qū)域經(jīng)濟(jì)的發(fā)展具有重大的作用。以自然優(yōu)勢為聚集條件形成的產(chǎn)業(yè)集群想要進(jìn)一步發(fā)展進(jìn)步，就必須提高其服務(wù)的效率和質(zhì)量，進(jìn)行物流服務(wù)創(chuàng)新。物流產(chǎn)業(yè)集群企業(yè)間緊密的聯(lián)系促使服務(wù)創(chuàng)新向整個(gè)物流集群延伸，最終增強(qiáng)了整個(gè)物流集群乃至集群所在區(qū)域的核心競爭力。在此前提下，服務(wù)創(chuàng)新能力作為物流企業(yè)核心競爭實(shí)力的重要基礎(chǔ)，在物流集群的發(fā)展進(jìn)步中起著舉足輕重的作用。 本研究首先通過國內(nèi)外物流產(chǎn)業(yè)集群以及物流服務(wù)創(chuàng)新研究現(xiàn)狀以及相關(guān)的理論基礎(chǔ)進(jìn)行分析，詳細(xì)闡述產(chǎn)業(yè)集群的內(nèi)涵與特征、物流產(chǎn)業(yè)集群的基本理念和競爭力，服務(wù)創(chuàng)新的內(nèi)涵、特征和分類、影響因素以及集群創(chuàng)新系統(tǒng)相關(guān)理論。其次，分析物流集群創(chuàng)新系統(tǒng)的集群化趨勢及其構(gòu)成要素、物流集群機(jī)理及集群過程中的服務(wù)創(chuàng)新關(guān)系與創(chuàng)新動機(jī)，研究協(xié)同創(chuàng)新行為與物流集群的互動關(guān)系以及物流集群協(xié)同創(chuàng)新模式的構(gòu)成。再次，分析物流集群協(xié)同創(chuàng)新的關(guān)系結(jié)構(gòu)，描述協(xié)同創(chuàng)新過程中節(jié)點(diǎn)動態(tài)合作與沖突的關(guān)系，，運(yùn)用委托代理模型界定集群協(xié)同創(chuàng)新機(jī)制和創(chuàng)新激勵(lì)條件，提出協(xié)同服務(wù)創(chuàng)新的6S管理結(jié)構(gòu)。最后，針對西安國際港務(wù)區(qū)發(fā)展現(xiàn)狀、功能定位以及服務(wù)創(chuàng)新現(xiàn)狀，實(shí)證分析物流集群協(xié)同服務(wù)創(chuàng)新過程，并就港務(wù)區(qū)服務(wù)創(chuàng)新能力的提升提出相應(yīng)的對策支持。
[Abstract]:China, with bonded areas, development zones, airports, ports and traditional transportation and warehousing enterprises as the axis, has formed some logistics industrial clusters such as logistics parks and logistics centers on a certain scale. These clusters play an important role in the development of China's regional economy. In order to further develop and progress, the industrial cluster formed by natural advantage must improve the efficiency and quality of its service and innovate its logistics service. The close relationship between enterprises in logistics industry cluster promotes the service innovation to extend to the whole logistics cluster, and finally strengthens the core competitiveness of the whole logistics cluster and even the region where the cluster is located. Under this premise, service innovation ability, as an important foundation of the core competitive strength of logistics enterprises, plays an important role in the development and progress of logistics clusters. Firstly, through the analysis of the current situation of logistics industry cluster and logistics service innovation research at home and abroad and the related theoretical basis, this paper elaborates the connotation and characteristics of industrial cluster, the basic concept and competitiveness of logistics industry cluster. The connotation, characteristics and classification of service innovation, influencing factors and related theories of cluster innovation system. Secondly, the paper analyzes the trend of logistics cluster innovation system and its constituent elements, the mechanism of logistics cluster, the relationship and motivation of service innovation in the process of logistics cluster innovation. This paper studies the interaction between collaborative innovation behavior and logistics cluster and the composition of logistics cluster collaborative innovation model. Thirdly, it analyzes the relationship structure of collaborative innovation in logistics cluster, describes the relationship between node dynamic cooperation and conflict in the process of collaborative innovation, and defines the cooperative innovation mechanism and innovation incentive conditions by principal-agent model. The 6 S management structure of collaborative service innovation is proposed. Finally, aiming at the status quo, function orientation and service innovation status of Xi'an international port area, the paper empirically analyzes the process of logistics cluster collaborative service innovation, and puts forward corresponding countermeasures to enhance the service innovation ability of port area.
【學(xué)位授予單位】：西安電子科技大學(xué)
【學(xué)位級別】：碩士
【學(xué)位授予年份】：2014
【分類號】：F259.23

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