本文選題：心理契約　切入點(diǎn)：公務(wù)員　出處：《長(zhǎng)安大學(xué)》2015年碩士論文

【摘要】：廣義的心理契約指的是存在于組織和成員之間的一系列無(wú)形、內(nèi)隱、不能書(shū)面化的期望,是在組織中各層級(jí)間、各成員間任何時(shí)候都廣泛存在的沒(méi)有正式書(shū)面規(guī)定的心理期望。狹義的心理契約指員工以自己與組織關(guān)系為前提,以承諾和感知為基礎(chǔ),自己和組織間彼此形成的責(zé)任和義務(wù)的各種信念。文章依據(jù)社會(huì)交換理論、人際關(guān)系理論、期望理論等基礎(chǔ)理論進(jìn)行分析研究,同時(shí)運(yùn)用實(shí)證研究方法通過(guò)對(duì)基層公務(wù)員展開(kāi)調(diào)研,并結(jié)合其他資料,對(duì)政府機(jī)構(gòu)和公務(wù)員他們之間心理契約關(guān)系進(jìn)行研究,意圖在于分析他們之間交互關(guān)系的動(dòng)態(tài)心理契約發(fā)展變化,從而揭示契約政府與公務(wù)員之間的心理契約內(nèi)涵,為更加科學(xué)的管理公務(wù)員的心理契約提供了理論基礎(chǔ)。本文將心理契約理念引入到政府組織變革中進(jìn)行研究,以延安市為例,分析公務(wù)員與政府部門(mén)和諧關(guān)系的構(gòu)建,從研究行政組織公務(wù)員心理契約現(xiàn)狀出發(fā),分析雙方心理契約內(nèi)容動(dòng)態(tài)變化傾向,也就是分析雙方之間心理契約內(nèi)容哪些已經(jīng)不能平衡兩者之間心理期望,即剖析數(shù)據(jù)得出雙方之間心理契約內(nèi)容預(yù)期有哪些沒(méi)有得以實(shí)現(xiàn),從而有利于政府機(jī)關(guān)更準(zhǔn)確地把握公務(wù)員的內(nèi)在的實(shí)質(zhì)的心理方面的動(dòng)態(tài)傾向,分析基層公務(wù)員心理契約的轉(zhuǎn)變和影響因素,找出阻礙政府機(jī)構(gòu)和國(guó)家公務(wù)員心理契約和諧一致的原因,發(fā)現(xiàn)他們雙方之間心理契約的具體要素,將其作為形成和諧基層公務(wù)員的心理契約的重要依據(jù)和來(lái)源,從而重構(gòu)政府行政部門(mén)與公務(wù)員個(gè)人之間和諧心理契約關(guān)系,為提高政府行政組織的管理效率、加強(qiáng)公務(wù)員的忠誠(chéng)度和滿意度、開(kāi)發(fā)政府行政部門(mén)人力資源等提出了有針對(duì)性的新思路和新方法。
[Abstract]:A broad sense of psychological contract refers to a series of intangible, implicit, unwritten expectations that exist between the organization and its members. There is no formal written psychological expectation among the members at any time. A narrow psychological contract means that employees are based on their commitment and perception on the premise of their own relationship with the organization. Based on the basic theories of social exchange theory, interpersonal relationship theory, expectation theory, etc. At the same time, using the empirical research method, through the investigation of grass-roots civil servants, and combined with other data, the psychological contract relationship between government agencies and civil servants is studied. The intention is to analyze the development and change of the dynamic psychological contract between them, so as to reveal the connotation of the psychological contract between the contract government and the civil servant. It provides a theoretical basis for more scientific management of the psychological contract of civil servants. This paper introduces the concept of psychological contract into the reform of government organizations to study, taking Yan'an as an example, to analyze the construction of harmonious relationship between civil servants and government departments. Based on the study of the present situation of the psychological contract of civil servants in administrative organizations, this paper analyzes the dynamic change tendency of the content of psychological contract between the two parties, that is, the analysis of which content of the psychological contract between the two parties can no longer balance the psychological expectation between the two parties. That is to say, analyzing the data to get the expected content of the psychological contract between the two sides has not been realized, so as to help the government agencies more accurately grasp the dynamic tendency of the civil servants' intrinsic and substantial psychological aspects. This paper analyzes the changes and influencing factors of the psychological contract of the grass-roots civil servants, finds out the reasons that hinder the harmonious and consistent psychological contract between the government agencies and the national civil servants, and finds out the specific elements of the psychological contract between them. Taking it as the important basis and source of forming the harmonious psychological contract of the civil servants at the grass-roots level, so as to reconstruct the harmonious psychological contract relationship between the administrative departments of the government and the individual civil servants, in order to improve the management efficiency of the administrative organizations of the government. To strengthen the loyalty and satisfaction of civil servants and to develop the human resources of the administrative departments of the government, this paper puts forward some new ideas and methods.
【學(xué)位授予單位】：長(zhǎng)安大學(xué)
【學(xué)位級(jí)別】：碩士
【學(xué)位授予年份】：2015
【分類(lèi)號(hào)】：D630.3

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