【摘要】：近些年軟件行業(yè)的發(fā)展，人們對軟件的要求已由原來的功能支撐方面逐漸轉(zhuǎn)向性能方面。即不僅追求“有”，而且更加追求“好”和“快”。同樣，隨著中國移動(dòng)公司業(yè)務(wù)的快速發(fā)展，移動(dòng)業(yè)務(wù)支撐系統(tǒng)必須在性能方面給予足夠的支撐。面對中國移動(dòng)的用戶量和業(yè)務(wù)量的快速增長，目前移動(dòng)CRM(CustomerRelationship Management，客戶關(guān)系管理)系統(tǒng)逐漸暴露出由于性能而引發(fā)的問題。特別是在月初和月末時(shí)，系統(tǒng)訪問量驟增，導(dǎo)致系統(tǒng)性能急驟下降。因此，對移動(dòng)CRM系統(tǒng)進(jìn)行性能分析和優(yōu)化對提高移動(dòng)的運(yùn)營支撐能力，將具有非常重要的意義。 本文首先介紹國內(nèi)外常見的幾種緩存技術(shù)，并給出相應(yīng)的優(yōu)缺點(diǎn)。然后針對Memcached做了相關(guān)的介紹，為后面的改造打下基礎(chǔ)。接著對移動(dòng)CRM的性能現(xiàn)狀進(jìn)行分析，指出嚴(yán)重影響性能的瓶頸，并針對瓶頸，詳細(xì)描述了如何運(yùn)用Memcached來解決瓶頸來提升支撐系統(tǒng)的性能。主要包括Memcached緩存結(jié)構(gòu)的設(shè)計(jì)、數(shù)據(jù)的裝載策略、API(Application Programming Interface,應(yīng)用程序編程接口)的封裝、支持大數(shù)據(jù)對象改造，以及對移動(dòng)CRM系統(tǒng)的具體改造。最后通過對系統(tǒng)進(jìn)行改造前后的性能測試比對，，以體現(xiàn)Memcached對移動(dòng)CRM性能提升的有效性。最后得出結(jié)論，Memcached對解決類似的大型系統(tǒng)的性能問題都具有十分重要的實(shí)際意義和科學(xué)意義。
[Abstract]:In recent years, with the development of software industry, the demand for software has gradually shifted from the original functional support to the performance. That is, the pursuit of not only the "have", but also the pursuit of "good" and "fast." Similarly, with the rapid development of China Mobile's business, the mobile business support system must provide sufficient support in terms of performance. In the face of the rapid growth in the number of users and business of China Mobile, the current CRM (CustomerRelationship Management, customer relationship Management (CRM) system has gradually exposed the problems caused by the performance. Especially at the beginning and end of the month, the system access increased sharply, resulting in a sharp decline in system performance. Therefore, the performance analysis and optimization of mobile CRM system will be of great significance to improve the operation support capacity of mobile. This paper first introduces several common cache technologies at home and abroad, and gives the corresponding advantages and disadvantages. Then for the Memcached to do a related introduction, for the later transformation laid the foundation. Then it analyzes the current performance of mobile CRM, points out the bottleneck that seriously affects the performance, and describes in detail how to use Memcached to solve the bottleneck to improve the performance of the support system. It mainly includes the design of Memcached cache structure, the encapsulation of data loading strategy, API (Application Programming Interface, application programming interface, the support of big data object transformation, and the concrete transformation of mobile CRM system. Finally, the effectiveness of Memcached in improving the performance of mobile CRM is demonstrated by comparing the performance of the system before and after modification. Finally, it is concluded that Memcached is of great practical and scientific significance in solving the performance problems of similar large-scale systems.
【學(xué)位授予單位】：中山大學(xué)
【學(xué)位級別】：碩士
【學(xué)位授予年份】：2013
【分類號】：TP315

【參考文獻(xiàn)】

相關(guān)期刊論文 前10條

1 張震,饒光,唐戎;Web Cache技術(shù)及其在電信運(yùn)營商中的應(yīng)用[J];電信建設(shè);2004年02期

2 楊立身;曹志義;;內(nèi)存緩存技術(shù)在門戶網(wǎng)站開發(fā)中的應(yīng)用研究[J];電腦知識與技術(shù);2008年25期

3 趙宏波 ,孟雅玲;數(shù)據(jù)挖掘在電信客戶關(guān)系管理中的應(yīng)用[J];電信技術(shù);2001年12期

4 齊佳音,李懷祖,吳建林;客戶關(guān)系管理辨析[J];工業(yè)工程;2002年04期

5 徐齊行;敖杰剛;;基于Memcached的GML存儲(chǔ)緩存構(gòu)建研究[J];測繪標(biāo)準(zhǔn)化;2012年03期

6 涂婷婷;王晶;王純;;Memcached在彩印SNS網(wǎng)站上的應(yīng)用[J];電信工程技術(shù)與標(biāo)準(zhǔn)化;2012年09期

7 肖寧;;Web緩存技術(shù)研究與應(yīng)用[J];計(jì)算機(jī)光盤軟件與應(yīng)用;2012年18期

8 謝騁超;陳華鈞;張宇;;DartCache:一個(gè)基于哈希表的分布式Cache系統(tǒng)[J];計(jì)算機(jī)科學(xué);2006年08期

9 蔣才智;王浩;;基于memcached的動(dòng)態(tài)四字雙向詞典機(jī)制[J];計(jì)算機(jī)應(yīng)用研究;2011年01期

10 胡志華;王玨明;;動(dòng)態(tài)Web Cache系統(tǒng)研究與探討[J];計(jì)算機(jī)應(yīng)用與軟件;2006年09期

相關(guān)碩士學(xué)位論文 前6條

1 熊任沖;南昌移動(dòng)客戶關(guān)系管理研究[D];南昌大學(xué);2011年

2 余煥寧;廣州移動(dòng)CRM應(yīng)用研究與實(shí)施[D];北京郵電大學(xué);2008年

3 陳濤;基于內(nèi)存的分布式緩存系統(tǒng)設(shè)計(jì)[D];華中師范大學(xué);2012年

4 蘇瑋;分布式緩存技術(shù)在插入密集型系統(tǒng)中應(yīng)用的研究與實(shí)現(xiàn)[D];電子科技大學(xué);2012年

5 李i芰

本文編號：2262995