本文選題：Ro　切入點：R框架　出處：《哈爾濱工業(yè)大學》2015年碩士論文

【摘要】：根據(jù)筆者在騰訊科技有限公司高校關系組的實習經(jīng)歷,高校基本信息管理、干系人關系管理、校企合作PR內(nèi)容管理、項目管理等方面的工作都是公司與高校/科研機構合作推動信息科學技術創(chuàng)新,培養(yǎng)互聯(lián)網(wǎng)頂級人才,營造互聯(lián)網(wǎng)產(chǎn)業(yè)健康生態(tài)的重要需求。圍繞這一需求,可以設計一款服務于公司高校關系團隊、內(nèi)外合作伙伴的管理系統(tǒng),重點支持高校合作相關內(nèi)容管理(CMS)、高校及內(nèi)外客戶關系管理(CRM)、校企合作項目過程管理(PM)等若干方面的工作,同時基于微信公眾平臺與企業(yè)號平臺,為高校合作團隊提供便捷的辦公入口,可以方便地進行聯(lián)系人查詢與項目追蹤。本文首先對高校合作關系管理系統(tǒng)做了細致的需求分析,根據(jù)需求在概要設計階段明確系統(tǒng)架構、體系結構以及功能結構,詳細設計與實現(xiàn)階段系統(tǒng)使用簡潔高效的Ruby on Rails框架,并在前端通過Bootstrap、j Query、SASS、Coffee Script、SLIM等技術提高用戶體驗、降低開發(fā)成本。高校合作關系管理系統(tǒng)主要包括內(nèi)容管理子系統(tǒng)、客戶關系管理子系統(tǒng)、項目過程管理子系統(tǒng)、微信公眾號與企業(yè)號應用以及系統(tǒng)管理模塊。內(nèi)容管理子系統(tǒng)主要支持文章發(fā)布、活動發(fā)布與統(tǒng)計、專題頁面自定義等功能;客戶關系管理子系統(tǒng)負責維護單位、部門、聯(lián)系人及相關事件的信息;項目過程管理子系統(tǒng)負責維護項目基本信息、干系人信息、項目里程碑與任務的定義和提醒;公眾號為用戶提供了移動端的新聞查看、活動申請入口,企業(yè)號為內(nèi)部用戶提供了客戶信息查找、項目跟蹤等支持;系統(tǒng)管理則提供了日志、用戶權限監(jiān)控等基本的系統(tǒng)支撐功能。最后通過一系列的功能測試、性能測試,確定系統(tǒng)可以對高校合作過程中的新聞與活動、客戶關系、項目與任務進行管理,達到了客戶的使用預期,并且在并發(fā)訪問量達到一定量級時,能夠保持較高可用性、穩(wěn)定性。
[Abstract]:According to the author's internship experience in the University Relations Group of Tencent Science and Technology Co., Ltd., the basic information management of colleges and universities, the management of stakeholder relations, the content management of cooperation between school and enterprise PR, Project management is an important requirement for the company to cooperate with colleges and universities / scientific research institutions to promote information science and technology innovation, train the top talents of the Internet, and create a healthy ecological environment for the Internet industry. We can design a management system that can serve the university relationship team, internal and external partners of the company, and focus on supporting the work of CMSM, CRM, process management of cooperative projects between universities and enterprises, and so on. At the same time, based on the WeChat public platform and enterprise number platform, it provides a convenient office entrance for the university cooperation team, and can easily carry out contact inquiries and project tracking. Firstly, this paper makes a detailed analysis of the requirements of the university cooperative relationship management system. According to the requirements, the system architecture, architecture and function structure are defined in the outline design phase. The system uses a simple and efficient Ruby on Rails framework in the detailed design and implementation phase, and improves the user experience through the front end technology, such as Bootstrapper, Queryj, SASSS Coffee ScriptScriptSIM, etc. The cooperative relationship management system in colleges and universities mainly includes content management subsystem, customer relationship management subsystem, project process management subsystem, WeChat Official account and Enterprise number Application and system Management Module. The content management subsystem mainly supports the functions of publishing articles, publishing activities and statistics, customizing special pages, etc. The customer relationship management subsystem is responsible for maintaining units, departments, etc. The project process management subsystem is responsible for maintaining project basic information, stakeholder information, project milestones and task definitions and reminders. Activity application entry, enterprise number for internal users to provide customer information search, project tracking and other support; system management provides logging, user rights monitoring and other basic system support functions. Finally, through a series of functional tests, Performance testing, to determine that the system can manage the news and activities, customer relations, projects and tasks in the process of cooperation in colleges and universities, achieve the customer's use expectations, and when the number of concurrent visits to a certain order of magnitude, Ability to maintain high availability and stability.
【學位授予單位】：哈爾濱工業(yè)大學
【學位級別】：碩士
【學位授予年份】：2015
【分類號】：TP311.52

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