【摘要】：產(chǎn)品質(zhì)量是企業(yè)的生命，，也是影響經(jīng)濟發(fā)展和社會穩(wěn)定的一個重要因素。但是，我國目前產(chǎn)品質(zhì)量總體水平依然不高，在一定程度上還表現(xiàn)為政府監(jiān)管的缺失。為市場創(chuàng)造一個良好的質(zhì)量環(huán)境，開展產(chǎn)品質(zhì)量監(jiān)管，提升產(chǎn)品質(zhì)量水平，避免發(fā)生系統(tǒng)性、區(qū)域性和行業(yè)性產(chǎn)品質(zhì)量安全事件，維護群眾利益，是各級政府應盡的職責。 本文主要研究在新形勢下，如何完善現(xiàn)有政府產(chǎn)品質(zhì)量監(jiān)管模式。通過對我國現(xiàn)有產(chǎn)品質(zhì)量監(jiān)管進行闡述，分析當前監(jiān)管工作中的缺陷和原因，依托公共管理和質(zhì)量管理方面的專業(yè)知識，綜合研究各類文獻，提出改進產(chǎn)品質(zhì)量監(jiān)管模式的路徑。最后以上海市松江區(qū)的實踐為例，進一步論證了改進的可行性。 論文共分為七個部分。第一部分是提出問題，闡明本次研究背景、對象、方法和意義；第二部分是理論闡述，介紹管理學基本理論；第三部分是現(xiàn)狀和分析，介紹我國產(chǎn)品質(zhì)量監(jiān)管工作的現(xiàn)狀，針對我國產(chǎn)品質(zhì)量水平不高的情況，從政府產(chǎn)品質(zhì)量監(jiān)管有效性角度指出存在的問題和不足，并進一步查找原因；第四部分是研究分析國外發(fā)達國家質(zhì)量監(jiān)管的經(jīng)驗；第五部分是改進研究，通過分析了管理學、政府監(jiān)管方面的基礎(chǔ)理論和國家政策要求，針對存在問題，提出改進路徑、具體改進措施和方法；第六部分是實例研究，以上海市松江區(qū)為例，論證改進模式的正確性；第七部分是結(jié)論，形成本論文研究結(jié)論。 本文的創(chuàng)新主要體現(xiàn)在把公共管理理論引入到產(chǎn)品質(zhì)量監(jiān)管中去，在公共治理理論的指導下，充分發(fā)揮市場和社會的作用，將質(zhì)量信用管理、政府質(zhì)量激勵、質(zhì)量狀況分析、落實企業(yè)責任等新的概念引入作為政府質(zhì)量監(jiān)管模式，對我國現(xiàn)階段實現(xiàn)產(chǎn)品質(zhì)量監(jiān)管進行完善，并取得了較好的實踐效果。因此，本文的研究成果在推動質(zhì)量水平的提升、實現(xiàn)政府對質(zhì)量有效監(jiān)管方面具有一定的參考價值。
[Abstract]:Product quality is not only the life of enterprises, but also an important factor affecting economic development and social stability. However, the overall level of product quality in China is still not high, to a certain extent, it is also reflected in the lack of government supervision. It is the duty of governments at all levels to create a good quality environment for the market, to carry out product quality supervision, to improve product quality level, to avoid systematic, regional and industrial product quality and safety incidents, and to safeguard the interests of the masses. This paper mainly studies how to perfect the existing government product quality supervision mode under the new situation. Through expounding the existing product quality supervision in our country, analyzing the defects and reasons in the current supervision work, relying on the professional knowledge of public management and quality management, comprehensively studying all kinds of documents, Put forward the way to improve the mode of product quality supervision. Finally, taking the practice of Songjiang District in Shanghai as an example, the feasibility of improvement is further demonstrated. The thesis is divided into seven parts. The first part is to raise questions, clarify the background, object, method and significance of this research; the second part is the theoretical elaboration, introducing the basic theory of management; The third part is the present situation and analysis, introducing the present situation of our country's product quality supervision, aiming at the low product quality level in our country, pointing out the existing problems and shortcomings from the angle of the effectiveness of the government's product quality supervision, and further finding out the reasons; The fourth part is the research and analysis of foreign developed countries' experience of quality supervision; The fifth part is the improvement research, through the analysis of the management science, the government supervision basic theory and the national policy requirements, aiming at the existing problems, puts forward the improvement path, the concrete improvement measure and the method; The sixth part is a case study, taking Songjiang District of Shanghai as an example to demonstrate the correctness of the improved model, and the seventh part is a conclusion to form the conclusion of this paper. The innovation of this paper is mainly reflected in the introduction of public management theory into product quality supervision, under the guidance of public governance theory, the full play of the role of the market and society, the quality of credit management, government quality incentives, quality status analysis, The implementation of new concepts, such as corporate responsibility, is introduced as the mode of government quality supervision to perfect the implementation of product quality supervision in our country at present, and has achieved good practical results. Therefore, the research results of this paper have certain reference value in promoting the improvement of the quality level and realizing the effective supervision of the quality by the government.
【學位授予單位】：上海交通大學
【學位級別】：碩士
【學位授予年份】：2013
【分類號】：F203

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