本文關(guān)鍵詞： 商業(yè)銀行社會責(zé)任 花旗銀行 實(shí)踐經(jīng)驗與建議　出處：《廣東外語外貿(mào)大學(xué)》2013年碩士論文　論文類型：學(xué)位論文

【摘要】：商業(yè)銀行社會責(zé)任在中國經(jīng)濟(jì)迅速發(fā)展的今天顯得愈加的重要。它關(guān)系著整個國家經(jīng)濟(jì)的發(fā)展以及社會的穩(wěn)定，對國家各行各業(yè)的健康發(fā)展都有直接或間接的影響。而對比國外，許多跨國銀行在社會責(zé)任的實(shí)踐上都有寶貴經(jīng)驗。本文則選取了在全球銀行業(yè)處于“領(lǐng)頭羊”地位的花旗銀行作為例子，主要從商業(yè)銀行社會責(zé)任出發(fā)，通過對其背景、理論基礎(chǔ)以及目前國內(nèi)外的研究現(xiàn)狀來展開論述，并著重對花旗銀行在社會責(zé)任實(shí)踐中的先進(jìn)經(jīng)驗以及失敗教訓(xùn)進(jìn)行闡述，對比我國國內(nèi)商業(yè)銀行社會責(zé)任踐行情況以及所存在的問題，提出完善的建議。本研究結(jié)論認(rèn)為，，我國國內(nèi)商業(yè)銀行需要學(xué)習(xí)花旗銀行經(jīng)驗，同時也要警惕花旗過往的失敗教訓(xùn)，制定銀行的商業(yè)道德準(zhǔn)則，營造銀行內(nèi)部開放、透明的文化氛圍；完善銀行內(nèi)部機(jī)制，提升銀行踐行社會責(zé)任的能力；制定適合中國的綠色信貸體系；建立起與行業(yè)協(xié)會、非政府組織的社會責(zé)任合作機(jī)制；在行業(yè)內(nèi)積極預(yù)防金融犯罪；切實(shí)為客戶利益著想；充分保護(hù)員工權(quán)益；致力于促進(jìn)可持續(xù)發(fā)展與環(huán)境保護(hù)事業(yè)的發(fā)展；主動為社區(qū)為社會做貢獻(xiàn)。
[Abstract]:The social responsibility of commercial banks is becoming more and more important in the rapid economic development of China today, which is related to the development of the whole country's economy and the stability of the society. It has direct or indirect influence on the healthy development of various industries of the country. Many multinational banks have valuable experience in the practice of social responsibility. This paper takes Citibank, which is in the leading position in the global banking industry, as an example, mainly starting from the social responsibility of commercial banks. Through its background, theoretical basis and the current research situation at home and abroad to start to discuss, and focus on Citibank in the practice of social responsibility in the advanced experience and failure lessons are expounded. By comparing the social responsibility practice and the existing problems of domestic commercial banks, the author puts forward some suggestions. The conclusion of this study is that China's domestic commercial banks need to learn from the experience of Citibank. At the same time, we should also guard against the lessons of Citi's past failures, formulate the commercial moral code of banks, and create a cultural atmosphere of openness and transparency within banks; Perfecting the internal mechanism of the bank and enhancing the ability of the bank to carry out the social responsibility; To establish a green credit system suitable for China; (a) establish mechanisms for cooperation on social responsibility with industry associations and non-governmental organizations; To actively prevent financial crimes in the industry; Practical consideration for the interests of customers; Fully protect the rights and interests of employees; To promote sustainable development and environmental protection; Take the initiative to contribute to the community.
【學(xué)位授予單位】：廣東外語外貿(mào)大學(xué)
【學(xué)位級別】：碩士
【學(xué)位授予年份】：2013
【分類號】：F832.33;F831.2

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