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  本文關(guān)鍵詞：工商銀行湖南省分行社會責(zé)任管理機制研究　出處：《湖南大學(xué)》2013年碩士論文　論文類型：學(xué)位論文

  更多相關(guān)文章： 工行湖南分行 社會責(zé)任 社會責(zé)任管理 機制

【摘要】：銀行作為經(jīng)營貨幣和信用的特殊行業(yè),是現(xiàn)代經(jīng)濟的核心,其業(yè)務(wù)活動關(guān)系到國家金融、經(jīng)濟和社會的安全,比一般生產(chǎn)服務(wù)性行業(yè)擔(dān)負了更為重要的社會責(zé)任。中國工商銀行作為公開發(fā)行上市的大型公眾持股銀行,是全球市值最大的商業(yè)銀行,隨著中國工商銀行的業(yè)務(wù)逐步向全球擴張,必須融入國際金融企業(yè)的社會責(zé)任管理實踐。本文以理論和實踐相結(jié)合的方式對工商銀行湖南省分行的社會責(zé)任管理機制構(gòu)建的依據(jù)和條件進行分析研究,希望通過以往探索的經(jīng)驗總結(jié),并借鑒先進公司的經(jīng)驗,為工商銀行湖南省分行社會責(zé)任管理未來的發(fā)展提供一些有益的思考。 本文首先對社會公民理論、利益相關(guān)者理論和義利共生等理論進行了總結(jié)性的概述,并結(jié)合現(xiàn)實情況分析了工商銀行湖南省分行社會責(zé)任管理機制構(gòu)建的依據(jù)。然后通過從管理基礎(chǔ)、區(qū)域環(huán)境和經(jīng)驗基礎(chǔ)三個方面對工行銀行湖南省分行構(gòu)建社會責(zé)任管理機制的條件予以深度分析,繼而根據(jù)企業(yè)的實際情況,制定構(gòu)建其社會責(zé)任管理機制的原則,并探索性提出工商銀行湖南省分行社會責(zé)任管理機制框架,最后提出了兩大類社會責(zé)任管理機制,即內(nèi)部運營與管理機制和外部導(dǎo)向管理機制,具體表現(xiàn)為社會責(zé)任戰(zhàn)略規(guī)劃機制、社會責(zé)任決策機制、社會責(zé)任激勵機制、社會責(zé)任監(jiān)督機制、社會責(zé)任評價機制等五類銀行社會責(zé)任管理機制,并提出了從不斷拓展其核心理念、有效改進其組織結(jié)構(gòu)域管理流程、持續(xù)地培育全員社會責(zé)任執(zhí)行力等方面提出了保障銀行社會責(zé)任管理機制有效建構(gòu)的具體措施。 本文在研究過程中運用了相關(guān)社會責(zé)任管理理論,為工商銀行湖南省分行進行了整體社會責(zé)任管理機制的設(shè)計和實施規(guī)劃,具有較強的可操作性。同時,該研究對本行業(yè)中其它企業(yè)也具有一定的參考價值。
[Abstract]:Bank is a special industry of money and credit, is the core of modern economy, its business activities related to financial, economic and social security, than the general production service industry has more important social responsibility. The ICBC as a public offering of large publicly owned bank, is the world's largest commercial bank. Along with the ICBC's business expansion to the world gradually, must be integrated into the practice of social responsibility management of international financial enterprises. Analyze the construction of social responsibility management mechanism combining the theory and practice of industrial and Commercial Bank of Hunan Province branch of the basis and conditions, hopes to explore the past experience, and learn from the advanced experience of the company and provide some useful thinking for the development of industrial and Commercial Bank of China branch in Hunan province social responsibility management in the future.
Firstly, civil society theory, stakeholder theory and the theory of mutualism summarized in the summary, combined with the reality of the construction of industrial and Commercial Bank of China branch in Hunan province social responsibility management mechanism basis. Then from the management foundation, in-depth analysis to the three aspects of regional environment and experience based on industrial and commercial Bank of Hunan branch of the construction of social responsibility management system, and then according to the actual situation of enterprises, formulate its social responsibility management mechanism principle, and put forward, ICBC Hunan branch of social responsibility management system framework, finally puts forward two kinds of social responsibility management mechanism, internal operation and management oriented mechanism and external management the mechanism, the specific performance of social responsibility social responsibility strategy planning mechanism, decision-making mechanism, incentive mechanism of social responsibility, social responsibility, supervision mechanism, agency Responsibility Evaluation Mechanism of five kinds of bank social responsibility management mechanism, and put forward from expanding its core concept, improve the organizational structure of the domain management process, continuously fostering full execution of social responsibility and put forward specific measures to ensure the effective construction of bank social responsibility management mechanism.
This paper uses the theory of social responsibility management in the course of the study, the planning and design and implementation of the overall mechanism of social responsibility management for industrial and Commercial Bank of China branch in Hunan Province, has a strong operability. At the same time, the study also has a certain reference value for other enterprises in this industry.

【學(xué)位授予單位】：湖南大學(xué)
【學(xué)位級別】：碩士
【學(xué)位授予年份】：2013
【分類號】：F270;F832.33

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本文編號：1370934