本文選題：旅游糾紛 + 侵權(quán)　； 參考：《甘肅政法學(xué)院》2017年碩士論文

【摘要】：在旅游經(jīng)濟(jì)正高速發(fā)展的當(dāng)下,伴隨著物質(zhì)生活水平的大幅提高,人們對旅游出行的需求持續(xù)增加,隨之而引發(fā)的旅游侵權(quán)糾紛也在迅猛增多。特別是近年來關(guān)注度極高的三亞“天價海鮮”等極具代表性的旅游侵權(quán)糾紛事件層出不窮,持續(xù)不斷地侵害著旅游消費(fèi)者的利益,也對當(dāng)?shù)芈糜螛I(yè)的健康發(fā)展造成了極其惡劣的影響,并構(gòu)成多方利益的損耗,進(jìn)而嚴(yán)重影響著社會的和諧發(fā)展與繁榮穩(wěn)定。但我國現(xiàn)有的旅游糾紛解決機(jī)制尚未成型,既有的糾紛解決機(jī)制也明顯無法適用于此類糾紛,因此就需要進(jìn)一步的完善我國現(xiàn)有的解紛機(jī)制來適應(yīng)新的糾紛類型。從我國現(xiàn)有的旅游糾紛解決機(jī)制來看,主要有訴訟和訴訟外兩種途徑,但通常情況下的旅游糾紛通過訴訟解決的很少見。其根本原因體現(xiàn)在,對于極具特殊性的旅游糾紛而言,訴訟有著很大的局限性。既然訴訟并非旅游糾紛解決的最佳選擇,我們就應(yīng)該在訴訟之外尋求一套最適宜的解決旅游糾紛的方案,為及時高效的解決現(xiàn)有旅游糾紛提供新的理論參考。旅游糾紛訴訟外解決機(jī)制對于在旅游類案件進(jìn)入訴訟程序前的分流十分必要,通過合理有效的與法院的訴訟機(jī)制進(jìn)行銜接,可以很好的組合成為一套完整的多元化旅游糾紛解決機(jī)制,進(jìn)而也更好的為我國旅游發(fā)展定紛止?fàn)幪峁┮欢ǖ睦碚撘罁?jù)。特別是最高人民法院在2016年6月28日發(fā)布的《關(guān)于人民法院進(jìn)一步深化多元化糾紛解決機(jī)制改革的意見》,為探索我國旅游糾紛訴訟外解決機(jī)制指明了方向。本文以旅游糾紛訴訟外解決機(jī)制為研究對象,通過以旅游過程中熱門的“天價”旅游侵權(quán)事件及時常發(fā)生的強(qiáng)制游客購物等現(xiàn)象為切入點(diǎn)來展開,進(jìn)而對我國旅游糾紛中經(jīng)常出現(xiàn)的問題進(jìn)行了反思。在此基礎(chǔ)上介紹了旅游糾紛訴訟外解決機(jī)制的基本內(nèi)容,并對訴訟外解決機(jī)制現(xiàn)狀進(jìn)行了歸納。通過對我國深化發(fā)展旅游糾紛訴訟外解決機(jī)制的優(yōu)劣分析,總結(jié)出了我國在發(fā)展旅游糾紛訴訟外解決機(jī)制過程中所面臨困境,進(jìn)而從當(dāng)前的實(shí)際情況出發(fā),結(jié)合我國旅游發(fā)展的形勢,提出了幾點(diǎn)關(guān)于完善我國旅游糾紛訴訟外解決機(jī)制的思考。
[Abstract]:With the rapid development of tourism economy, with the substantial improvement of material living standards, people's demand for travel continues to increase, and the resulting tourism infringement disputes are also increasing rapidly. In particular, in recent years, such representative tourism infringement disputes as "sky-high seafood" in Sanya have emerged in endlessly, continuously infringing on the interests of tourism consumers. It also has an extremely bad effect on the healthy development of local tourism, and constitutes the loss of various interests, which seriously affects the harmonious development and prosperity and stability of the society. However, the existing tourism dispute resolution mechanism in China has not yet been formed, and the existing dispute resolution mechanism is obviously not applicable to such disputes, so we need to further improve the existing dispute resolution mechanism to adapt to the new types of disputes. From the current mechanism of tourism dispute resolution in our country, there are two main ways of litigation and litigation, but usually the tourism dispute is rarely resolved by litigation. The fundamental reason is that the litigation has great limitation for the special tourism dispute. Since litigation is not the best choice for resolving tourism disputes, we should seek a set of most suitable solutions to tourism disputes in addition to litigation, and provide a new theoretical reference for timely and efficient settlement of existing tourism disputes. The extrinsic settlement mechanism of tourism disputes is very necessary for the diversion of tourism cases before they enter into the litigation procedure, which can be connected with the litigation mechanism of the court in a reasonable and effective way. Can be a good combination of a complete set of diversified tourism dispute resolution mechanism, and then better for the development of tourism in China to provide a certain theoretical basis for the resolution of disputes. In particular, on June 28, 2016, the Supreme people's Court issued "opinions on the people's Court to further deepen the Reform of pluralistic dispute Resolution Mechanism", which pointed out the direction for exploring the external settlement mechanism of tourism dispute litigation in China. This article takes the dispute settlement mechanism as the research object, through the tourism process popular "sky-price" tourism infringement events and forced tourist shopping as the starting point. Then it reflects on the problems that often appear in the tourism disputes in our country. On this basis, this paper introduces the basic content of the extrinsic settlement mechanism of tourism disputes, and summarizes the present situation of the extra-litigation settlement mechanism. Based on the analysis of the advantages and disadvantages of the external settlement mechanism of the tourism dispute in China, this paper sums up the difficulties that our country faces in the process of developing the extrinsic settlement mechanism of the tourism dispute, and then proceeds from the current actual situation. According to the situation of tourism development in China, this paper puts forward some thoughts on how to perfect the mechanism of resolving tourism disputes outside litigation in our country.
【學(xué)位授予單位】：甘肅政法學(xué)院
【學(xué)位級別】：碩士
【學(xué)位授予年份】：2017
【分類號】：D922.294

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