安徽省內(nèi)圖書館整體服務外包調(diào)查與思考
發(fā)布時間：2018-11-04 11:32
【摘要】：李克強總理在第十二屆全國人民代表大會所做的《政府工作報告》中提出“促進基本公共文化服務標準化、均等化,發(fā)展文化藝術、新聞出版、廣播電影電視、檔案等事業(yè),繁榮發(fā)展社會科學,倡導全民閱讀�！�2015年1月,中共中央辦公廳、國務院辦公廳印發(fā)了《關于加快構建現(xiàn)代公共文化服務體系的意見》,由此表明構建現(xiàn)代公共文化服務體系已成為我國文化體制改革的重要內(nèi)容和文化建設的重要目標,圖書館作為公共文化服務的重要組成部分,在知識分享、信息傳播、文化傳承中發(fā)揮著極其重要的作用。然而我國正處于社會轉(zhuǎn)型期,政府職能由管理向服務轉(zhuǎn)變,傳統(tǒng)的管理理念、目標和方法都制約著圖書館在當前公共文化服務體系構建過程中實際效能的發(fā)揮,此外,目前我國城鄉(xiāng)公共文化服務水平差異較大,農(nóng)村鄉(xiāng)鎮(zhèn)文化服務中心和城市社區(qū)圖書館建設剛剛起步,要實現(xiàn)“到2020年,基本建成覆蓋城鄉(xiāng)、便捷高效、�；�、促公平的現(xiàn)代公共文化服務體系”任重而道遠,在這種形勢下,對我國圖書館管理模式進行創(chuàng)新研究將變得十分緊迫并且具有重要的實踐價值。因此借鑒先進的管理理念,適時調(diào)整圖書館管理模式,無疑具有現(xiàn)實的研究價值和普遍的實踐意義。本文對安徽省已經(jīng)實施圖書館整體服務外包的三個圖書館進行了長期的跟蹤調(diào)查和深入了解,對安徽省內(nèi)圖書館整體服務外包的情況加以詳細介紹,并嘗試以相關理論作為支撐,通過對調(diào)查情況的總結分析,歸納出圖書館整體服務外包過程中的普遍性問題,并提出相應解決策略和方法,以期對圖書館采取新的管理模式提供相關參考借鑒。本文內(nèi)容主要包括六大部分,均為理論聯(lián)系實際,以求結論的客觀真實性。第一部分：介紹選題緣由,服務外包作為一種新型的圖書館管理模式,對于提高圖書館的工作效率,促進圖書館的工作重心轉(zhuǎn)移,提高服務質(zhì)量具有重要的作用。在查閱大量資料的基礎上,運用文獻研究法對國內(nèi)外的相關研究進行分析綜述,闡明研究方法與思路,介紹了本文的研究設想以及創(chuàng)新點,并對國內(nèi)外圖書館整體外包實踐發(fā)展做了提煉闡述。第二部分：服務外包的相關概述,通過對服務外包的介紹,進一步界定圖書館服務外包的內(nèi)涵、分類、發(fā)展動因,從資金、人才、影響力和核心競爭力等方面闡述服務外包在圖書館管理領域被采用的原因。第三部分：介紹安徽省圖書館整體服務外包現(xiàn)狀。首先對安徽省實行圖書館整體服務外包的可行性分析做了相關闡述。目前,安徽省實行圖書館整體服務外包的單位有三家,分別是蕪湖市鏡湖區(qū)圖書館,合肥市濱湖新區(qū)圖書館,合肥幼兒師范高等�？茖W校圖書館,通過實地走訪和材料收集,對這三家圖書館的整體服務外包情況做了詳細的介紹和分析。第四部分：總結經(jīng)驗和問題。根據(jù)第三部分安徽省圖書館整體服務外包現(xiàn)狀的調(diào)研分析,總結出相關成功經(jīng)驗,可供有相關需要的圖書館參考。圖書館整體服務外包畢竟屬于新生事物,發(fā)展過程中不可避免一些問題,對這些問題做出歸納總結。只有掌握到成功經(jīng)驗和相關問題,才能更好地控制圖書館外包后的服務質(zhì)量,確保服務購買者與提供者和諧合作,提高圖書館服務水平。第五部分：針對上文的問題,提出安徽省圖書館整體服務外包的策略思考,對策略思考的見解相對稚嫩,還需要不斷地進行改革探索,深入研究,才能吸取更多先進理念。第六部分：結語。在客觀實證分析的基礎上,本文對于圖書館整體服務外包這一新的管理模式,持清醒的認識,需要因地制宜地考慮圖書館管理模式改革。本文在邏輯組織、實證調(diào)研以及文字表述方面均存在諸多不足之處,深感慚愧,深深體會到學海無涯,需要花費巨大的心血,以更加嚴謹?shù)膽B(tài)度從事學術研究。感謝專家和老師給予批評指正。
[Abstract]:In January 2015, the General Office of the Central Committee of the Communist Party of China and the General Office of the State Council issued the Opinions on Accelerating the Construction of Modern Public Cultural Service System. Therefore, it shows that the construction of modern public cultural service system has become an important content of our country's cultural system reform and the important goal of cultural construction, and the library plays an extremely important role in knowledge sharing, information dissemination and cultural inheritance as an important part of public cultural service. However, our country is in the social transformation period, the government function is changed from the management to the service, the traditional management idea, the target and the method restrict the function of the library in the construction of the current public cultural service system, moreover, At present, the difference of public cultural service level in urban and rural areas of our country is relatively large, and the construction of rural township culture service center and urban community library has just started. It is a long way to realize the 鈥淏y 2020, the modern public cultural service system covering both urban and rural areas, convenient and efficient, basic and fair promotion is basically built.鈥，
本文編號：2309698
[Abstract]:In January 2015, the General Office of the Central Committee of the Communist Party of China and the General Office of the State Council issued the Opinions on Accelerating the Construction of Modern Public Cultural Service System. Therefore, it shows that the construction of modern public cultural service system has become an important content of our country's cultural system reform and the important goal of cultural construction, and the library plays an extremely important role in knowledge sharing, information dissemination and cultural inheritance as an important part of public cultural service. However, our country is in the social transformation period, the government function is changed from the management to the service, the traditional management idea, the target and the method restrict the function of the library in the construction of the current public cultural service system, moreover, At present, the difference of public cultural service level in urban and rural areas of our country is relatively large, and the construction of rural township culture service center and urban community library has just started. It is a long way to realize the 鈥淏y 2020, the modern public cultural service system covering both urban and rural areas, convenient and efficient, basic and fair promotion is basically built.鈥，
本文編號：2309698
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