【摘要】：目前我國(guó)正處于社會(huì)經(jīng)濟(jì)轉(zhuǎn)型時(shí)期，經(jīng)濟(jì)基礎(chǔ)和上層建筑的調(diào)整步伐不相一致，制度設(shè)計(jì)和政府職能轉(zhuǎn)變相對(duì)滯后，導(dǎo)致各類問(wèn)題層出不窮，社會(huì)矛盾日益增多。再加上政府自身行政成本居高不下，行為失范現(xiàn)象頻現(xiàn)，腐敗問(wèn)題頻頻曝光，因而，政府原有合法性資源不斷流失，公眾表現(xiàn)出對(duì)政府的信任度下降，甚至出現(xiàn)了一定程度的破裂。而這種信任破損現(xiàn)象在現(xiàn)代網(wǎng)絡(luò)社會(huì)中表現(xiàn)更為突出。互聯(lián)網(wǎng)的迅速普及和發(fā)展深刻改變了人們的生活方式和政治行為。網(wǎng)絡(luò)這一新型傳播媒介，為人們處理事務(wù)、私人交往、獲取信息、休閑娛樂(lè)等活動(dòng)提供了新的方式和途徑，點(diǎn)對(duì)點(diǎn)、點(diǎn)對(duì)面、面對(duì)面之間的聯(lián)系更加多元化、密集化、頻繁化，一種新的社會(huì)關(guān)系形式開(kāi)始形成，網(wǎng)絡(luò)社會(huì)漸漸成型。我國(guó)經(jīng)濟(jì)和政治文明建設(shè)取得了卓越的成就，人們生活水平不斷提高，民主法治觀念深入人心，公民的法律意識(shí)、民主意識(shí)不斷增強(qiáng)，參政和維權(quán)的熱情空前高漲，在網(wǎng)絡(luò)社會(huì)中，信息資源可以交互共享，并進(jìn)行超時(shí)空的傳播，使得政府有關(guān)管理缺失和行為失范的負(fù)面信息通過(guò)網(wǎng)絡(luò)迅速滲透蔓延并夸張放大，，從而加劇了公民政府信任的破損。 本文基于這樣的背景，在分析網(wǎng)絡(luò)社會(huì)政府信任與傳統(tǒng)社會(huì)相比表現(xiàn)出的獨(dú)特性的基礎(chǔ)上，闡釋了網(wǎng)絡(luò)社會(huì)政府和公眾的雙向互動(dòng)關(guān)系，并從國(guó)內(nèi)外大環(huán)境的變化和網(wǎng)絡(luò)社會(huì)的信任風(fēng)險(xiǎn)、政府自身存在的問(wèn)題以及公眾的非理性預(yù)期和認(rèn)知偏差等方面分析了政府信任破損的成因，并提出政府信任修復(fù)的路徑。
[Abstract]:At present, our country is in the period of social and economic transformation, the economic base and superstructure adjustment step is not consistent, the system design and the transformation of the government function are relatively lagging behind, resulting in various kinds of problems emerge in endlessly, the social contradiction is increasing day by day. Coupled with the high administrative costs of the government itself, the frequent occurrence of misconduct and the frequent exposure of corruption, the original legitimate resources of the government are constantly losing, and the public shows a decline in trust in the government. There was even a degree of rupture. And this kind of trust breakage phenomenon is more outstanding in the modern network society. The rapid popularization and development of the Internet has profoundly changed people's way of life and political behavior. The network, a new medium of communication, provides new ways and means for people to deal with affairs, private contacts, access to information, leisure and entertainment, etc., point-to-point, face-to-face contact is more diversified, intensive and frequent. A new form of social relations began to form, the network society gradually formed. Remarkable achievements have been made in the construction of economic and political civilization in China. The standard of living of the people has been continuously improved, the concept of democracy and rule of law has been deeply rooted in the people's heart, the citizens' legal consciousness and democratic consciousness have been constantly strengthened, and the enthusiasm for participating in politics and safeguarding rights has never been higher than ever. In the network society, the information resources can be shared interactively and spread over time and space, which makes the negative information of the government about the lack of management and the abnormal behavior spread quickly through the network and exaggerate and magnify. This exacerbates the breakdown of the trust of the civil government. On the basis of analyzing the uniqueness of government trust in network society compared with the traditional society, this paper explains the two-way interaction between the government and the public in the network society. The paper also analyzes the causes of the breakdown of government trust from the changes of domestic and international environment, the trust risk of the network society, the problems existing in the government itself and the irrational expectations and cognitive deviations of the public, and puts forward the path of the restoration of government trust.
【學(xué)位授予單位】：蘇州大學(xué)
【學(xué)位級(jí)別】：碩士
【學(xué)位授予年份】：2014
【分類號(hào)】：D630;G206

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