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ZD通信系統(tǒng)研發(fā)項(xiàng)目溝通管理研究

發(fā)布時(shí)間:2018-06-20 17:04

  本文選題:研發(fā)項(xiàng)目 + 溝通管理 ; 參考:《電子科技大學(xué)》2015年碩士論文


【摘要】:隨著科學(xué)技術(shù)的飛速發(fā)展和社會(huì)經(jīng)濟(jì)的不斷提升,在科研項(xiàng)目上的投入將變得越來(lái)越多,技術(shù)的快速發(fā)展和復(fù)雜性的增加,使得科技創(chuàng)新難度變得越來(lái)越大。在當(dāng)前形勢(shì)下,如何進(jìn)一步提高研發(fā)項(xiàng)目管理能力,確保研發(fā)項(xiàng)目目標(biāo)的順利完成,已成為眾多研發(fā)項(xiàng)目經(jīng)理們亟待解決的重要課題,特別是項(xiàng)目溝通是最重要的管理內(nèi)容之一。ZD通信系統(tǒng)是LTDX公司重大型號(hào)項(xiàng)目建設(shè)中的一個(gè),也是公司成立以來(lái)承擔(dān)的最復(fù)雜的系統(tǒng)級(jí)項(xiàng)目。該項(xiàng)目由7個(gè)新研制設(shè)備、1套新開發(fā)指揮軟件和選用多個(gè)已定型裝備組成。系統(tǒng)在研制過(guò)程中有多達(dá)十幾家配套廠家參與,項(xiàng)目的開發(fā)過(guò)程對(duì)溝通的要求非常高。項(xiàng)目也面臨諸多困難,如,研制周期長(zhǎng),參與研制和協(xié)調(diào)的單位多,攻克的技術(shù)難題多,資金投入大等。項(xiàng)目經(jīng)過(guò)兩年半的時(shí)間終于圓滿完成研制,并通過(guò)了部隊(duì)機(jī)關(guān)的設(shè)計(jì)定型審查。在ZD通信系統(tǒng)級(jí)項(xiàng)目管理中,項(xiàng)目主要由部隊(duì)機(jī)關(guān)、使用總體和配套單位共同合作完成,在項(xiàng)目實(shí)施過(guò)程中受各單位的影響因素多,使管理更加復(fù)雜,有效的溝通是型號(hào)項(xiàng)目管理的關(guān)鍵。論文結(jié)合自己的工作崗位、工作經(jīng)歷和工作中經(jīng)驗(yàn),擬從識(shí)別干系人、溝通規(guī)劃、信息發(fā)布、績(jī)效報(bào)告和利害關(guān)系者管理等五個(gè)方面對(duì)LTDX公司ZD通信系統(tǒng)項(xiàng)目的溝通管理展開研究。通過(guò)大量查閱文獻(xiàn)和書籍,學(xué)習(xí)項(xiàng)目溝通理論知識(shí),在導(dǎo)師的指導(dǎo)下,理論與自身工作實(shí)踐及經(jīng)驗(yàn)相結(jié)合的方式,對(duì)ZD通信系統(tǒng)項(xiàng)目的溝通管理展開研究。首先,對(duì)公司項(xiàng)目溝通管理現(xiàn)狀、存在的問(wèn)題進(jìn)行梳理、總結(jié)。其次,結(jié)合項(xiàng)目溝通管理理論知識(shí)進(jìn)行干系人識(shí)別、溝通規(guī)劃、確定溝通形式、溝通原則、溝通技巧、識(shí)別溝通中的障礙、解決沖突的方式等分析找出存在的不足和解決辦法。最后,根據(jù)研究結(jié)果制定出了干系人登記冊(cè)模板、溝通規(guī)劃模板和績(jī)效報(bào)告模板,期望通過(guò)這些改進(jìn)提高LTDX公司軍品型號(hào)研發(fā)項(xiàng)目的溝通管理理論和項(xiàng)目管理實(shí)踐能力。
[Abstract]:With the rapid development of science and technology and the continuous improvement of social economy, the investment in scientific research projects will become more and more. With the rapid development of technology and the increase of complexity, it is becoming more and more difficult to innovate in science and technology. Under the current situation, how to further improve the R & D project management ability and ensure the smooth completion of R & D project objectives has become an important issue to be solved by many R & D project managers. Especially, project communication is one of the most important management contents. ZD communication system is one of the major projects in LTDX company, and it is also the most complicated system level project that the company has undertaken since its establishment. The project consists of 7 newly developed equipments and 1 set of newly developed command software. As many as a dozen supporting manufacturers participate in the development process of the system, and the project development process requires very high communication. The project also faces many difficulties, such as long development cycle, many units involved in the development and coordination, many technical problems to overcome, and large investment in funds, etc. After two and a half years, the project was successfully completed, and passed the design of the military organs. In the ZD communication system-level project management, the project is mainly completed by the army organs, using the overall and supporting units to work together. In the process of the project implementation, there are many factors affected by each unit, which makes the management more complicated. Effective communication is the key to model project management. The paper combines with its own work position, work experience and working experience, and proposes to identify stakeholders, communicate and plan, publish information, The communication management of LTDX ZD communication system project is studied in five aspects: performance report and stakeholder management. Through consulting a large number of literature and books, learning the theory of project communication, under the guidance of the tutor, combining the theory with their own work practice and experience, the communication management of ZD communication system project is studied. First of all, the company project communication management status quo, existing problems are combed, summarized. Secondly, combining the theoretical knowledge of project communication management to identify stakeholders, communicate planning, determine the form of communication, communication principles, communication skills, identify the obstacles in communication, resolve conflicts and find out the shortcomings and solutions. Finally, according to the results of the study, we develop the stakeholder register template, communication planning template and performance report template, hoping to improve the communication management theory and project management practice of LTDX military R & D project through these improvements.
【學(xué)位授予單位】:電子科技大學(xué)
【學(xué)位級(jí)別】:碩士
【學(xué)位授予年份】:2015
【分類號(hào)】:F426.6;F273.1

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7 焦燕e,

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