本文選題：關(guān)鍵設(shè)備 + 性能合同��； 參考：《系統(tǒng)工程理論與實踐》2017年11期

【摘要】：近年隨著設(shè)備制造業(yè)服務化快速推進,性能合同(PBC)成為關(guān)鍵設(shè)備運營商與供應商之間的新型主流服務合同選項,它是根據(jù)服務性能結(jié)果給予供應商補償.關(guān)鍵設(shè)備往往是運營商獲得生產(chǎn)收益的根本來源,突發(fā)長時停機故障可能導致運營商的巨額收益損失以及資金流風險.面對PBC合同固有道德風險和突發(fā)故障嚴重損失,PBC合同如何設(shè)計才能激勵供應商、是否購買保險作為信任擔保和中斷風險緩解策略,成為關(guān)鍵設(shè)備運營商急需解答的關(guān)鍵問題.本文以由備件庫存與維修中心構(gòu)成的閉環(huán)服務過程整體外包為例,引入營業(yè)中斷保險(BI),以委托一代理理論為建模框架,研究PBC合同與BI保險集成設(shè)計方法,探討兩者之間相互作用機制,調(diào)查運營商購買BI保險決策條件.該研究是維修服務運作與保險領(lǐng)域跨界研究的首次嘗試,其理論分析結(jié)果有助于為關(guān)鍵設(shè)備運營企業(yè)跨部門決策提供指導.
[Abstract]:In recent years, with the rapid development of equipment manufacturing services, performance contract (PBC) has become a new mainstream service contract option between key equipment operators and suppliers. It is based on the results of service performance to compensate suppliers. Key equipment is often the fundamental source of production revenue for operators. Sudden long time outage may lead to huge loss of revenue and risk of capital flow. Faced with the inherent moral hazard and sudden failure of PBC contract, how to design the contract can motivate the supplier, and whether to purchase insurance as a trust guarantee and interrupt risk mitigation strategy has become the key problem for the key equipment operators to solve urgently. Taking the whole outsourcing of closed loop service process composed of spare parts inventory and maintenance center as an example, this paper introduces the business interruption insurance (BI), and takes the principal-agent theory as the modeling framework to study the integrated design method of PBC contract and BI insurance. This paper discusses the mechanism of interaction between the two, and investigates the decision conditions for operators to purchase BI insurance. This research is the first attempt of cross-border research in the field of maintenance service operation and insurance, and the theoretical analysis results are helpful to provide guidance for key equipment operation enterprises to make cross-departmental decisions.
【作者單位】： 東北大學工商管理學院;東北大學行為與服務運作管理研究所;
【基金】：國家自然科學基金(71472034,71371190,71671033) 中央高�；究蒲袠I(yè)務費(N160601001)~~
【分類號】：F274

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