本文選題：港口服務供應鏈 + 協(xié)調機制��； 參考：《東華大學》2013年博士論文

【摘要】：隨著經(jīng)濟與貿易的全球化,港口已經(jīng)成為各種運輸方式交匯的高效集散中心和功能強大的綜合性物流樞紐。港口的功能已從運輸樞紐、貨物裝卸與存儲拓展為全球的資源配置樞紐,其決定因素由勞動力和資本轉變?yōu)榧夹g、信息、服務、人才和環(huán)境等綜合因素決定。當前,圍繞港口系統(tǒng)發(fā)展形成港口服務供應鏈,是世界海運業(yè)發(fā)展的總趨勢。未來港口之間的競爭,不是單個港口與港口之間的競爭,而是港口所在的港口服務供應鏈之間的競爭。 然而在港口服務供應鏈中,由于供應鏈成員之間的服務能力配置不合理、服務質量的缺乏有效監(jiān)督、利潤分配不合理等原因會造成港口服務供應鏈的失調,從而導致港口服務供應鏈整體績效低下,港口競爭力下降。 本文采用博弈論、契約理論、系統(tǒng)建模與仿真、ANP等理論方法與工具,對港口服務供應鏈的協(xié)調機制進行研究,一方面可以豐富港口服務供應鏈的理論研究,為港口服務供應鏈的協(xié)調提供理論支持,同時也為降低港口服務供應鏈的總成本,增強港口企業(yè)在市場中的競爭力提供可供參考的決策依據(jù)。 本文的主要研究內容及結論如下： (1)港口服務供應鏈的協(xié)調機制理論分析。首先對港口服務供應鏈的內涵進行界定,構建了港口服務供應鏈的結構模型,分析了港口服務供應鏈與傳統(tǒng)供應鏈的區(qū)別；然后闡述了港口服務供應鏈的形式,分析了港口服務供應鏈失調的原因。通過問卷調查、主成分分析法進行協(xié)調要素的因子分析,通過實證分析得出港口服務供應鏈協(xié)調的三個協(xié)調因子和六個要素；然后構建了港口服務供應鏈的協(xié)調框架,設計了港口服務供應鏈的協(xié)調機制模型,該模型由動力機制、傳導機制、保障機制構成,并分別對動力機制、傳導機制、保障機制進行了闡述。 (2)兩級港口服務供應鏈的協(xié)調機制。在兩級港口服務供應鏈中,分別討論了港口服務供應鏈的服務能力、服務質量的協(xié)調。服務能力的協(xié)調中,考慮了包含一個港口企業(yè)和一個物流服務商的兩級服務供應鏈系統(tǒng),提出了基于期權契約協(xié)調策略的物流服務能力訂購與投資的協(xié)調機制。服務質量的協(xié)調中,闡述了港口服務供應鏈的質量協(xié)調內涵,協(xié)調內容主要包括節(jié)點層面的質量協(xié)調和整體層面的質量協(xié)調；然后構建了港口服務供應鏈質量行為的進化博弈模型,模擬供應鏈中節(jié)點企業(yè)質量協(xié)調策略上的博弈過程,并探討質量協(xié)調的穩(wěn)定性問題；其次探討了港口服務供應鏈整體層面的質量協(xié)調與監(jiān)督,運用博弈理論對港口企業(yè)質量監(jiān)督和物流服務商的欺騙概率進行了推演,并將模型擴展到引入競爭機制時的服務質量監(jiān)督與協(xié)調問題。 (3)三級港口服務供應鏈的協(xié)調機制。在服務能力協(xié)調的模型中,考慮了包含港口企業(yè)、物流服務商、物流分包商組成的三級服務供應鏈系統(tǒng),分別采用主從協(xié)調、集中協(xié)調、協(xié)作聯(lián)盟等協(xié)調方式進行協(xié)調,并進行了比較分析。在服務質量的協(xié)調模型中,探討了在客戶懲罰下的服務質量監(jiān)督與協(xié)調問題。最后根據(jù)服務質量的協(xié)調博弈分析,從物流服務商的選擇與評價、服務質量管理體系、引入競爭機制、信息共享、簽訂質量契約等方面提出了港口服務供應鏈的服務質量協(xié)調的措施。 (4)港口服務供應鏈的合理利潤分配的協(xié)調。論文從利潤分配的原則、模式,利潤分配的博弈及分配方法進行了研究。首先闡述了港口服務供應鏈的利潤分配原則和模式：然后分析了港口服務供應鏈利潤分配的影響因素。影響因素包括：能力的投入、風險承擔、努力水平、額外貢獻和客戶滿意度：其次推理了港口服務供應鏈的利潤分配博弈：最后運用ANP與改進的Shapley值法對港口服務供應鏈的利潤進行分配,并通過數(shù)值分析進行驗證。 本文的創(chuàng)新之處體現(xiàn)在以下幾個方面： (1)通過因子分析法提取了港口服務供應鏈協(xié)調的主要要素,通過港口服務供應鏈的協(xié)調要素,構建了港口服務供應鏈的協(xié)調框架模型。 (2)利用期權契約理論研究了港口服務供應鏈的服務能力的協(xié)調問題,探討了三級港口服務供應鏈的服務能力的協(xié)調問題。 (3)運用進化博弈的方法探討了港口服務供應鏈的服務質量協(xié)調策略的博弈演化過程。討論了港口服務供應鏈兩級合作的服務質量監(jiān)督模型,然后將模型擴展到引入競爭機制和客戶懲罰下的服務質量監(jiān)督與協(xié)調問題。 (4)結合影響利潤分配的影響因素和分配模式,通過改進Shapley值法與ANP法相結合的方法,構建了港口服務供應鏈的利潤分配框架。
[Abstract]:With the globalization of economy and trade, the port has become a high efficient distribution center and a powerful comprehensive logistics hub. Port functions have been expanded from transport hub, cargo handling and storage to a global resource allocation hub, and its determinants are transformed from labor and capital into technology, information, service, and people. At present, the development of port service supply chain around the port system is the general trend of the development of the world shipping industry. The competition between the ports in the future is not the competition between the single port and the port, but the competition between the port service supply chain.
However, in the port service supply chain, due to the unreasonable allocation of service capacity among the members of the supply chain, the lack of effective supervision of the quality of service, the unreasonable profit distribution and other reasons will cause the imbalance of the port service supply chain, which leads to the low performance of the whole port service supply chain and the decline of the competitiveness of the port.
This paper uses the theory of game theory, contract theory, system modeling and simulation, ANP and other theoretical methods and tools to study the coordination mechanism of port service supply chain. On the one hand, it can enrich the theoretical research of port service supply chain, provide theoretical support for the coordination of port service supply chain, and also reduce the total cost of the port service supply chain. It provides a reference basis for decision making to enhance the competitiveness of port enterprises in the market.
The main contents and conclusions of this paper are as follows:
(1) the theoretical analysis of the coordination mechanism of the port service supply chain. Firstly, the connotation of the port service supply chain is defined, the structure model of the port service supply chain is constructed, the difference between the port service supply chain and the traditional supply chain is analyzed. Then the form of the port service supply chain is expounded, and the original supply chain of the port service supply chain is analyzed. Through the questionnaire survey, the principal component analysis method is used to analyze the factor of coordination factors. Through the empirical analysis, the three coordination factors and six factors of the port service supply chain coordination are obtained. Then the coordination framework of the port service supply chain is constructed, and the coordination mechanism model of the port service supply chain is designed. The model is driven by the dynamic mechanism. Guidance mechanism and guarantee mechanism are constituted, and dynamic mechanism, transmission mechanism and guarantee mechanism are expounded respectively.
(2) the coordination mechanism of the two level port service supply chain. In the two level port service supply chain, the service capacity of the port service supply chain and the coordination of the service quality are discussed respectively. In the coordination of the service capacity, the two level service supply chain including a port enterprise and a logistics service provider is considered, and the option contract association is proposed. The coordination mechanism of logistics service capacity ordering and investment. In the coordination of service quality, the quality coordination connotation of port service supply chain is expounded. The coordination content mainly includes the quality coordination at the node level and the overall level of quality coordination; then the evolution game model of the quality behavior of the port service supply chain is constructed, and the simulation is simulated. The game process on the quality coordination strategy of the node enterprises in the supply chain and the stability of the quality coordination are discussed. Secondly, the quality coordination and supervision of the whole port service supply chain are discussed, and the game theory is used to deduce the deception probability of the quality supervision of the port enterprises and the logistics service providers, and the model is extended to the introduction of the model. The issue of service quality supervision and coordination in competition mechanism.
(3) the coordination mechanism of the three level port service supply chain. In the model of service capacity coordination, the three level service supply chain system consisting of port enterprises, logistics service providers and logistics subcontractors is considered. The coordination of coordination formulas such as master and subordinate coordination, centralized coordination and cooperative alliance are adopted respectively, and the quality of service is compared. In the coordination model, the problem of service quality supervision and coordination under customer punishment is discussed. Finally, according to the coordinated Game Analysis of service quality, the service quality coordination of the port service supply chain is proposed from the selection and evaluation of the logistics service providers, the service quality management system, the introduction of the competition mechanism, the information sharing, and the signing of the quality contract. Measures.
(4) the coordination of reasonable profit distribution in the port service supply chain. The paper studies the principle of profit distribution, the model, the game of profit distribution and the distribution method. Firstly, it expounds the profit distribution principle and model of the port service supply chain, and then analyzes the influencing factors of the profit distribution of the port service supply chain. The influencing factors include: Ability input, risk bearing, effort level, extra contribution and customer satisfaction: secondly, the profit distribution game of port service supply chain is deduced. Finally, ANP and improved Shapley value method are used to distribute the profit of the port service supply chain and be verified by numerical analysis.
The innovations of this paper are reflected in the following aspects:
(1) through factor analysis, the main elements of port service supply chain coordination are extracted. Through the coordination elements of the port service supply chain, a coordinated framework model of the port service supply chain is constructed.
(2) the coordination problem of service capacity of the port service supply chain is studied by using the option contract theory, and the coordination of service capacity of the three level port service supply chain is discussed.
(3) the evolutionary game method is used to discuss the game evolution process of the service quality coordination strategy of the port service supply chain. The service quality supervision model of the two level cooperation of the port service supply chain is discussed, and then the model is extended to the problem of quality supervision and coordination under the introduction of the competition mechanism and the customer punishment.
(4) combining the influence factors and distribution patterns affecting the profit distribution, the profit distribution framework of the port service supply chain is constructed by improving the method of combining the Shapley value method with the ANP method.
【學位授予單位】：東華大學
【學位級別】：博士
【學位授予年份】：2013
【分類號】：F552.6

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本文編號：2095925