本文選題：天津市 + 養(yǎng)老機(jī)構(gòu)��； 參考：《天津商業(yè)大學(xué)》2017年碩士論文

【摘要】：國(guó)民經(jīng)濟(jì)與社會(huì)發(fā)展的數(shù)據(jù)反映出我國(guó)社會(huì)的老齡化、高齡化程度在不斷加劇,老齡化程度日益加深,步步緊逼的上升數(shù)據(jù)對(duì)我國(guó)政府規(guī)劃養(yǎng)老的能力是一個(gè)巨大的考驗(yàn)。為了緊跟我國(guó)老齡化發(fā)展趨勢(shì),在市場(chǎng)經(jīng)濟(jì)的沖擊下以及我國(guó)政府這雙看不見的手的宏觀調(diào)控下,我國(guó)的養(yǎng)老模式適應(yīng)變化,不斷得到調(diào)整,由沿襲了幾千年的家庭養(yǎng)老模式逐漸向社會(huì)型養(yǎng)老乃至是機(jī)構(gòu)化養(yǎng)老模式轉(zhuǎn)變。由此可以看出,機(jī)構(gòu)化養(yǎng)老以及社會(huì)型養(yǎng)老逐步在我國(guó)社會(huì)老年服務(wù)體系中占據(jù)越來越重要的地位,并且未來機(jī)構(gòu)養(yǎng)老將會(huì)是我國(guó)養(yǎng)老的重要主力。根據(jù)老年人的身體狀況、文化程度、家庭情況等綜合因素,養(yǎng)老機(jī)構(gòu)應(yīng)該除了對(duì)老年人進(jìn)行基本生活的衣食住的照料服務(wù)保障之外,更應(yīng)該為廣大老年人提供身體、心理等各方面的專業(yè)護(hù)理服務(wù),來保障老年人的身心健康。然而,現(xiàn)階段我國(guó)養(yǎng)老機(jī)構(gòu)的管理與發(fā)展還在不斷探索和完善中,不僅僅是已有的養(yǎng)老機(jī)構(gòu)總量和設(shè)施條件無法滿足不斷增長(zhǎng)的社會(huì)養(yǎng)老需求。而且,養(yǎng)老機(jī)構(gòu)服務(wù)本身的體制不健全的缺陷、養(yǎng)老機(jī)構(gòu)養(yǎng)老服務(wù)人員的專業(yè)程度不高等因素都是制約著我國(guó)養(yǎng)老機(jī)構(gòu),甚至是養(yǎng)老事業(yè)發(fā)展的客觀因素。因此,養(yǎng)老機(jī)構(gòu)總數(shù)量、養(yǎng)老機(jī)構(gòu)基礎(chǔ)設(shè)施、醫(yī)療設(shè)施等專業(yè)設(shè)施以及養(yǎng)老服務(wù)專業(yè)人員等的供不應(yīng)求,已經(jīng)成為我國(guó)發(fā)展養(yǎng)老事業(yè),提高養(yǎng)老服務(wù)的關(guān)鍵所在。本文立足于我國(guó)社會(huì)面臨的人口老齡化問題,在了解了天津市養(yǎng)老模式的現(xiàn)狀以及發(fā)展趨勢(shì)后,明確了養(yǎng)老機(jī)構(gòu)在養(yǎng)老服務(wù)體系中的重要作用。本文以天津市養(yǎng)老機(jī)構(gòu)養(yǎng)老服務(wù)為研究對(duì)象,通過養(yǎng)老機(jī)構(gòu)實(shí)地調(diào)查問卷的形式,根據(jù)天津市的中心城區(qū)、環(huán)城四區(qū)、濱海新區(qū)、遠(yuǎn)郊區(qū)和郊縣這些區(qū)域分布以及人文經(jīng)濟(jì)發(fā)展的不同,分別在南開區(qū)、河?xùn)|區(qū)、和平區(qū)、河西區(qū)、北辰區(qū)、紅橋區(qū)、西青區(qū)以及武清區(qū)、濱海新區(qū)、靜�？h共選取了10個(gè)養(yǎng)老院,發(fā)放500份調(diào)查問卷,通過調(diào)查訪問等形式得到了養(yǎng)老機(jī)構(gòu)受訪老人們對(duì)于養(yǎng)老機(jī)構(gòu)養(yǎng)老服務(wù)質(zhì)量的真實(shí)感知數(shù)據(jù)。其中,調(diào)查問卷由一般情況調(diào)查表、日常生活能力量表、養(yǎng)老機(jī)構(gòu)老年人護(hù)理需求調(diào)查表、滿意度調(diào)查情況組成。通過Epidata3.1軟件對(duì)數(shù)據(jù)進(jìn)行雙錄入處理,再通過SPSS軟件對(duì)整理好的數(shù)據(jù)進(jìn)行統(tǒng)計(jì)分析。并且,本文主要運(yùn)用馬斯洛需求層次理論為基礎(chǔ)理論,通過養(yǎng)老機(jī)構(gòu)實(shí)地調(diào)查問卷的形式,由養(yǎng)老機(jī)構(gòu)的老人對(duì)問卷中的每個(gè)問題按照他們真實(shí)的感受進(jìn)行評(píng)分,構(gòu)建天津市養(yǎng)老機(jī)構(gòu)養(yǎng)老服務(wù)的質(zhì)量需求評(píng)價(jià)體系,了解其對(duì)所在養(yǎng)老機(jī)構(gòu)服務(wù)質(zhì)量的滿意情況。最后,結(jié)合調(diào)查結(jié)果對(duì)養(yǎng)老機(jī)構(gòu)服務(wù)質(zhì)量中存在的問題進(jìn)行分析,并提出針對(duì)性提升服務(wù)質(zhì)量的對(duì)策建議。
[Abstract]:The data of national economy and social development reflect the aging of our society. The aging degree is getting worse and the aging degree is deepening day by day. The rising data is a great test to the ability of our government to plan for the aged. In order to keep up with the trend of aging development in China, under the impact of the market economy and the macro-control of the invisible hands of our government, the pension model of our country adapts to changes and is constantly adjusted. From the family pension model, which has been followed for thousands of years, to the social pension and even institutional pension model. From this we can see that institutional pension and social old-age care gradually occupy a more and more important position in the social elderly service system of our country, and the institutional pension will be the main force of our country's old-age care in the future. According to the comprehensive factors such as the physical condition, education level and family situation of the elderly, in addition to providing care services for the elderly to provide basic food, clothing and housing, the old-age institutions should also provide the elderly with the body. Psychological and other aspects of professional care services to protect the physical and mental health of the elderly. However, at present, the management and development of pension institutions in China are still under continuous exploration and improvement, not only the total amount and facilities of the existing pension institutions can not meet the increasing social pension needs. Moreover, the defects of the service system of the old-age institution itself and the professional degree of the pension service personnel are all the objective factors that restrict the development of the pension institution and even the old-age enterprise in our country. Therefore, the total number of pension institutions, pension institutions infrastructure, medical facilities and other professional facilities, as well as pension service professionals, has become the key to the development of old-age services in China. Based on the problem of aging population in our society, this paper, after understanding the present situation and developing trend of the old-age model in Tianjin, makes clear the important role of the old-age care institution in the old-age service system. This paper takes the old-age care service of Tianjin pension institutions as the research object, according to the central city of Tianjin, the fourth district around the city, Binhai New area, through the form of field investigation questionnaire of the pension institution. The distribution of these regions in the far suburbs and suburban counties and the differences in the development of the humanities and economy are in Nankai, Hedong, Heping, Hexi, Beichen, Hongqiao, Xiqing, Wuqing and Binhai New areas, respectively. A total of 10 nursing homes were selected in Jinghai County, 500 questionnaires were distributed, and the real perceived data on the quality of the old-age care services of the elderly in the pension institutions were obtained by means of the survey visits and other forms. Among them, the questionnaire consists of general situation questionnaire, ability of daily life scale, nursing needs questionnaire of the elderly in old-age institutions, and satisfaction survey. Double input data is processed by Epidata3.1 software and statistical analysis is carried out by SPSS software. In addition, this paper mainly uses Maslow's hierarchy of needs theory as the basic theory, through the form of field investigation questionnaire of pension institutions, the elderly of pension institutions score every question in the questionnaire according to their real feelings. To establish the quality evaluation system of the old-age care service in Tianjin to find out its satisfaction with the service quality of the pension institution. Finally, this paper analyzes the problems existing in the service quality of the old-age institutions, and puts forward some countermeasures and suggestions to improve the service quality.
【學(xué)位授予單位】：天津商業(yè)大學(xué)
【學(xué)位級(jí)別】：碩士
【學(xué)位授予年份】：2017
【分類號(hào)】：D669.6

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本文編號(hào)：1799818