【摘要】：隨著世界經濟重心逐漸向服務業(yè)的轉移,我國也越來越關注服務業(yè)的發(fā)展。近年來,服務業(yè)對于我國GDP的貢獻逐年提升,其中知識密集型服務業(yè)是服務業(yè)的一個重要組成部分,它的發(fā)展對于我國服務業(yè)及其他行業(yè)的發(fā)展起著重要的推動作用�，F有的文獻資料顯示知識密集型服務企業(yè)發(fā)展的根本在于知識,知識來源于創(chuàng)新,而創(chuàng)新就必然要求企業(yè)能夠最大限度地發(fā)揮企業(yè)網絡的力量以充分調配企業(yè)內外部資源并最終實現企業(yè)創(chuàng)新績效的提升。知識密集型服務企業(yè)與其他非知識密集型服務企業(yè)在不同的社會網絡關系中相互促進、共同發(fā)展,因此這類企業(yè)應注重建立合適的網絡結構,同時不斷提升自身的知識創(chuàng)新能力；未來知識密集型服務企業(yè)的發(fā)展將越來越取決于其網絡關系能力及其知識創(chuàng)新能力。以往很多學者從網絡關系的角度研究企業(yè)創(chuàng)新績效,而本文從網絡中心性的角度來探討網絡中心性、知識創(chuàng)新能力與知識密集型服務企業(yè)創(chuàng)新績效的關系,本研究對于我國知識密集型服務企業(yè)及其整個行業(yè)的發(fā)展有著重要的理論和現實指導意義。 本文把知識創(chuàng)新能力作為調節(jié)變量,將網絡中心性、知識創(chuàng)新能力與知識密集型服務企業(yè)創(chuàng)新績效結合起來,首先構建了網絡中心性、知識創(chuàng)新能力與知識密集型服務企業(yè)創(chuàng)新績效的理論關系模型。其次運用社會網絡分析方法、問卷調查法、數理統(tǒng)計分析、實證研究等方法得出以下結論：(1)網絡中心性的程度中心性和中介中心性均與知識密集型服務企業(yè)創(chuàng)新績效有顯著正相關關系,而親近中心性與知識密集型服務企業(yè)創(chuàng)新績效的正向關系并不顯著；(2)知識創(chuàng)新能力與知識密集型服務企業(yè)創(chuàng)新績效存在顯著的正相關關系；(3)知識創(chuàng)新能力在網絡中心性對知識密集型服務企業(yè)創(chuàng)新績效的影響中起重要的調節(jié)作用。最后系統(tǒng)地總結了本文的研究成果及創(chuàng)新點：把網絡中心性、知識創(chuàng)新能力與知識密集型服務企業(yè)創(chuàng)新績效三者結合起來,其中將知識創(chuàng)新能力作為調節(jié)變量；同時還指出了本研究的局限性并為后續(xù)研究指明了方向。
[Abstract]:With the shift of the world economic center to the service industry, China is paying more and more attention to the development of the service industry. In recent years, the contribution of service industry to China's GDP has been increasing year by year, among which the knowledge-intensive service industry is an important part of the service industry, and its development plays an important role in promoting the development of our country's service industry and other industries. The existing literature shows that knowledge is fundamental to the development of knowledge-intensive service enterprises, and knowledge comes from innovation. Innovation will inevitably require enterprises to maximize the power of the enterprise network in order to fully allocate internal and external resources and ultimately achieve the improvement of enterprise innovation performance. Knowledge-intensive service enterprises and other non-knowledge-intensive service enterprises promote each other and develop together in different social network relationships. Therefore, such enterprises should pay attention to the establishment of appropriate network structure. At the same time, constantly improve their knowledge innovation ability; In the future, the development of knowledge-intensive service enterprises will depend more and more on their ability of network relationship and knowledge innovation. In the past, many scholars studied the performance of enterprise innovation from the angle of network relationship, but this paper discussed the relationship between network centrality, knowledge innovation ability and innovation performance of knowledge-intensive service enterprises from the angle of network centrality. This research has important theoretical and practical significance for the development of our country's knowledge-intensive service enterprises and their whole industry. This paper takes the knowledge innovation ability as the adjustment variable, combines the network centrality, the knowledge innovation ability and the knowledge intensive service enterprise innovation performance, first constructs the network centrality. The theoretical relationship model between knowledge innovation ability and innovation performance of knowledge intensive service enterprises. Secondly, using social network analysis method, questionnaire survey method, mathematical statistics analysis, Empirical research and other methods draw the following conclusions: (1) the degree of centrality of network centrality and intermediary centrality have significant positive correlation with the innovation performance of knowledge-intensive service enterprises. However, the positive relationship between closeness and innovation performance of knowledge-intensive service enterprises is not significant. (2) there is a significant positive correlation between knowledge innovation ability and innovation performance of knowledge-intensive service enterprises, and (3) knowledge innovation ability plays an important role in regulating the influence of network centrality on the innovation performance of knowledge-intensive service enterprises. Finally, the paper systematically summarizes the research results and innovation points of this paper: combining network centrality, knowledge innovation ability and innovation performance of knowledge-intensive service enterprises, in which knowledge innovation ability is taken as adjustment variable; At the same time, the limitations of this study are pointed out and the direction for further research is pointed out.
【學位授予單位】：中南大學
【學位級別】：碩士
【學位授予年份】：2012
【分類號】：F272;F719

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