本文選題：用戶體驗質量 + 體驗質量評價　； 參考：《北京郵電大學》2014年碩士論文

【摘要】：隨著技術的不斷發(fā)展和移動網(wǎng)絡的更新?lián)Q代,運營商可以提供多種多樣的業(yè)務和服務,而用戶更加關注自身的體驗質量,用戶體驗質量成為用戶滿意度的關鍵。因而用戶體驗質量評價成為當今的研究熱點。目前,用戶體驗質量的評價還未形成統(tǒng)一的標準,評價方法也多種多樣。為了更好地評價用戶體驗質量,需要擴展QoE數(shù)據(jù)的來源,并且研究合適的用戶體驗質量評價方法。 本文將深入分析用戶體驗質量的相關概念和用戶體驗質量評價方法,分析各種評價方法的優(yōu)缺點；主要關注基于移動終端的用戶體驗質量評價工作,詳細介紹了3GPP的MDT技術和研究機構的研究工作。 本文設計了一種基于用戶移動終端(android)的用戶體驗質量評價方法,在后臺實時地測量用戶主客觀數(shù)據(jù),基于采集到的數(shù)據(jù)建立用戶體驗質量評價模型。首先,本文提出了一種基于移動終端的體驗質量數(shù)據(jù)測量方法,包括客戶端的整體設計框架,數(shù)據(jù)測量的整體流程及具體測量指標的定義。然后,本文使用android開發(fā)技術,編寫相應的應用程序。該應用程序可以播放移動流媒體視頻,同時收集用戶的主客觀數(shù)據(jù)。最后,基于采集到的用戶體驗質量數(shù)據(jù),使用多元線性回歸方法來建立了用戶體驗質量評價模型。
[Abstract]:With the continuous development of technology and the upgrading of mobile networks, operators can provide a variety of services and services, and users pay more attention to their own experience quality, user experience quality becomes the key to user satisfaction. Therefore, the quality evaluation of user experience has become a hot research topic. At present, the evaluation of user experience quality has not formed a unified standard, evaluation methods are also varied. In order to better evaluate the quality of user experience, it is necessary to expand the source of QoE data and study appropriate methods for evaluating the quality of user experience. This paper will deeply analyze the related concepts of user experience quality and the evaluation methods of user experience quality, analyze the advantages and disadvantages of various evaluation methods, and focus on the evaluation of user experience quality based on mobile terminal. The MDT technology and research work of 3GPP are introduced in detail. In this paper, a user experience quality evaluation method based on user mobile terminal android is designed. The subjective and objective user data are measured in the background in real time, and the user experience quality evaluation model is established based on the collected data. First of all, this paper presents a method of measurement of experience quality data based on mobile terminal, including the whole design framework of client, the whole flow of data measurement and the definition of specific measurement index. Then, this article uses the android development technology, writes the corresponding application program. The application can play mobile streaming video while collecting subjective and objective data of users. Finally, based on the collected user experience quality data, the multiple linear regression method is used to establish the user experience quality evaluation model.
【學位授予單位】：北京郵電大學
【學位級別】：碩士
【學位授予年份】：2014
【分類號】：TP393.09;TP311.52

【參考文獻】

相關期刊論文 前9條

1 喬自知;邢建兵;;基于智能手機的客觀QoE測量技術[J];電信技術;2011年02期

2 林闖;胡杰;孔祥震;;用戶體驗質量(QoE)的模型與評價方法綜述[J];計算機學報;2012年01期

3 劉迪;翟季冬;陳文光;;基于回歸模型的高端容錯計算機TPC-C性能估算研究[J];計算機學報;2013年06期

4 趙魯寧;孫卓;王文博;;移動流媒體QoE指標體系構建和量化[J];數(shù)據(jù)通信;2012年01期

5 李中科;廖芳芳;梁斌;;3GPP最小化路測技術及最新進展[J];山東通信技術;2013年03期

6 楊金星;高月紅;張欣;常永宇;;一種基于普通用戶終端的測試信息收集方法[J];現(xiàn)代電信科技;2011年08期

7 喬自知;苗守野;孫碧濤;;QoE領域新進展及其在最小化路測(MDT)方面的新應用[J];移動通信;2010年19期

8 趙博;;最小化路測技術的研究與探討[J];移動通信;2012年20期

9 賀琳;劉申建;郭省力;劉洋;李福昌;;最小化路測技術發(fā)展現(xiàn)狀及應用分析[J];郵電設計技術;2012年12期

，

本文編號：1921962