【摘要】：汽車售后服務(wù)在市場(chǎng)競(jìng)爭(zhēng)日趨激烈的情況下顯得愈發(fā)重要,已然變成汽車制造企業(yè)重點(diǎn)發(fā)展的領(lǐng)域。汽車配件銷售及物流業(yè)務(wù)是售后服務(wù)業(yè)務(wù)中非常重要的兩部分,然而,對(duì)汽車配件物流業(yè)務(wù)管理系統(tǒng)的具體實(shí)現(xiàn)與應(yīng)用及將汽車配件銷售業(yè)務(wù)與物流業(yè)務(wù)結(jié)合起來實(shí)現(xiàn)信息化管理的研究并不多。因此,設(shè)計(jì)并實(shí)現(xiàn)一套汽車配件銷售及物流業(yè)務(wù)協(xié)同系統(tǒng)是非常有意義的。本文主要研究?jī)?nèi)容如下：(1)首先對(duì)汽車配件銷售及物流業(yè)務(wù)進(jìn)行研究,分析其研究現(xiàn)狀,再根據(jù)某汽車制造公司的配件銷售及物流業(yè)務(wù)管理現(xiàn)狀,詳細(xì)分析了汽車配件銷售及物流業(yè)務(wù)協(xié)同系統(tǒng)的實(shí)際需求。(2)根據(jù)系統(tǒng)需求分析,對(duì)系統(tǒng)進(jìn)行總體設(shè)計(jì)。首先設(shè)計(jì)了系統(tǒng)的總體方案和總體架構(gòu)；然后對(duì)系統(tǒng)的功能進(jìn)行了詳細(xì)設(shè)計(jì),包括銷售管理、物流管理、索賠管理和退貨管理4個(gè)核心功能模塊；最后,根據(jù)前面的詳細(xì)分析和設(shè)計(jì),對(duì)本系統(tǒng)的數(shù)據(jù)庫進(jìn)行了詳細(xì)設(shè)計(jì)。(3)針對(duì)物流管理業(yè)務(wù)中制定運(yùn)輸計(jì)劃時(shí)需要系統(tǒng)協(xié)助制定車輛運(yùn)輸方案的問題,設(shè)計(jì)了基于遺傳算法的車輛調(diào)度模型與算法,進(jìn)行了仿真實(shí)現(xiàn)并在系統(tǒng)中實(shí)現(xiàn)了集成應(yīng)用。(4)對(duì)汽車配件銷售及物流業(yè)務(wù)協(xié)同系統(tǒng)的開發(fā)與實(shí)現(xiàn)進(jìn)行了詳細(xì)描述。包括開發(fā)環(huán)境和工具的介紹,主要功能的具體實(shí)現(xiàn)以及其他技術(shù)點(diǎn)的實(shí)現(xiàn)等。本文在具體開發(fā)上依賴原型法和面向?qū)ο蟮姆椒?以軟件工程思想為基本指導(dǎo)思想,采用.NET 4.0框架結(jié)合ASP.NET技術(shù)的軟件開發(fā)方法,基于Visual Studio 2010平臺(tái)開發(fā)系統(tǒng)程序,數(shù)據(jù)庫選用Oracle lOg,并采用.NET平臺(tái)中ADO.NET進(jìn)行數(shù)據(jù)庫訪問,實(shí)現(xiàn)了B／S模式的汽車配件銷售及物流業(yè)務(wù)協(xié)同系統(tǒng)。
[Abstract]:Automobile after-sales service is becoming more and more important in the situation of fierce market competition, which has become the key development field of automobile manufacturing enterprises. Auto parts sales and logistics are two very important parts of after-sales service business. However, There are few researches on the realization and application of automobile parts logistics business management system and the combination of auto parts sales business and logistics business to realize information management. Therefore, it is very meaningful to design and implement a set of auto parts sales and logistics business cooperation system. The main contents of this paper are as follows: (1) firstly, the research on auto parts sales and logistics business is carried out, and then according to the current situation of auto parts sales and logistics business management, The actual requirements of auto parts sales and logistics business cooperation system are analyzed in detail. (2) according to the system demand analysis, the overall design of the system is carried out. First, the overall scheme and framework of the system are designed; then the functions of the system are designed in detail, including four core functional modules: sales management, logistics management, claim management and return management. According to the above detailed analysis and design, the database of this system is designed in detail. (3) aiming at the problem that the transportation plan in the logistics management business needs the systematic assistance to formulate the vehicle transportation plan, The vehicle scheduling model and algorithm based on genetic algorithm are designed and simulated and integrated application is realized in the system. (4) the development and implementation of auto parts sales and logistics business cooperation system are described in detail. Including the introduction of development environment and tools, the implementation of main functions and other technical points. This paper relies on the prototype method and the object-oriented method in the concrete development, takes the software engineering thought as the basic guiding ideology, adopts the software development method of the .NET 4.0 frame and the ASP.NET technology, and develops the system program based on the Visual Studio 2010 platform. Oracle lOg is used in the database, and ADO.NET in .NET platform is used to access the database. The B / S model of auto parts sales and logistics cooperation system is realized.
【學(xué)位授予單位】：西南交通大學(xué)
【學(xué)位級(jí)別】：碩士
【學(xué)位授予年份】：2015
【分類號(hào)】：TP311.52

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