【摘要】：隨著科學技術的突飛猛進和經濟的全球化發(fā)展，IT服務行業(yè)特別是ERP軟件行業(yè)既迎來了新的機遇，又面臨著激烈的市場競爭。而企業(yè)競爭的核心是關鍵崗位人才的競爭。對于軟件企業(yè)而言，構建項目實施顧問勝任力模型是人員招聘、崗位調整、培訓與開發(fā)、績效評估、薪酬管理、職業(yè)生涯設計等各項人力資源活動的基礎工作。順應信息化與工業(yè)化深度融合的趨勢，航天企業(yè)通過建設ERP系統(tǒng)實現(xiàn)了“人、財、物、產、供、銷”的資源整合、流程優(yōu)化與管理控制。相較于一般意義上的ERP項目實施顧問，航天企業(yè)ERP項目實施顧問更為側重于對航天企業(yè)背景的理解，對國有大型企業(yè)導入ERP管理系統(tǒng)的輔導、培訓與咨詢能力，，以及將ERP基本理論與企業(yè)具體實踐相結合的靈活應用能力。 本文開展了航天企業(yè)ERP項目實施顧問勝任力模型體系的理論研究，分析了構建勝任力模型的理論依據，推導出構建勝任力模型體系的基本方法，即提煉勝任力特征指標、修正勝任力特征指標、檢驗勝任力特征指標、導出勝任力模型、驗證勝任力模型和應用勝任力模型。歸納了航天企業(yè)ERP項目實施顧問勝任力模型的基本構成，第一層次為“基準性勝任力特征”和“鑒別性勝任力特征”兩個維度，第二層次為公共因子，第三層次為勝任力特征指標。之后以W公司為研究對象開展實證分析，采用專家訪談法修正勝任力特征指標，設計調查問卷在W公司內部開展問卷調查，并對調查問卷數據進行因子分析，提取出勝任特征指標的具體內容，構建出航天企業(yè)ERP項目實施顧問勝任力模型。
[Abstract]:With the rapid development of science and technology and the globalization of economy, IT service industry, especially ERP software industry, is facing new opportunities and fierce market competition. And the core of enterprise competition is the competition of key post talents. For software enterprises, the construction of project implementation consultant competency model is the basic work of human resources activities such as personnel recruitment, post adjustment, training and development, performance evaluation, salary management, career design and so on. In accordance with the trend of deep integration of information and industrialization, aerospace enterprises realize the integration of resources, process optimization and management control through the construction of ERP system, such as "people, property, production, supply and marketing". Compared with the general ERP project implementation consultant, the spaceflight enterprise ERP project implementation consultant is more focused on the understanding of the background of the spaceflight enterprise, the guidance, training and consulting ability of introducing the ERP management system to the large state-owned enterprises. And the flexible application ability of combining the basic theory of ERP with the concrete practice of enterprise. In this paper, the theoretical research on competency model system of ERP project implementation consultant is carried out, and the theoretical basis of constructing competency model is analyzed, and the basic method of constructing competency model system is deduced, that is, refining competency characteristic index. The competency characteristic index is revised, the competency characteristic index is tested, the competency model is derived, the competency model and the applied competency model are verified. The basic composition of consultancy competency model for ERP project implementation in aerospace enterprises is summarized. The first level is "basic competency characteristics" and "discriminative competency characteristics", and the second level is public factor. The third level is competency index. Then taking W company as the research object to carry out the empirical analysis, using expert interview method to modify the competency characteristics index, design the questionnaire to carry out the questionnaire in W company, and carry on the factor analysis to the questionnaire data. The specific content of competency index is extracted and the competency model of aerospace enterprise ERP project implementation consultant is constructed.
【學位授予單位】：南京航空航天大學
【學位級別】：碩士
【學位授予年份】：2013
【分類號】：F270.7;F426.5

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