【摘要】：隨著科技與信息技術(shù)的飛速發(fā)展以及醫(yī)療改革的不斷深化,供應(yīng)鏈與物流管理受到越來越多的醫(yī)療機構(gòu)的高度重視,集成化的供應(yīng)鏈可以提升醫(yī)院上下游環(huán)節(jié)以及醫(yī)院內(nèi)部流程的工作效率,降低運營成本,對提升醫(yī)院競爭力具有深遠的意義。 本文采用理論分析與實踐分析相結(jié)合的方法,對國內(nèi)外醫(yī)院供應(yīng)鏈管理的理論和實踐現(xiàn)狀進行了研究,指出我國醫(yī)院在供應(yīng)鏈管理方面的薄弱環(huán)節(jié)。其次,采用案例分析法,對A醫(yī)院供應(yīng)鏈進行深入剖析,針對A醫(yī)院供應(yīng)鏈環(huán)節(jié)的現(xiàn)狀,基于JIT準時制的思想以及業(yè)務(wù)流程重組的管理理念,從醫(yī)院整體運營的角度出發(fā),設(shè)計出一套適合醫(yī)院發(fā)展的供應(yīng)鏈整合策略：一是供應(yīng)鏈“上游環(huán)節(jié)”——引入第三方物流集中配送方式對醫(yī)院供應(yīng)商進行集成；二是供應(yīng)鏈“下游環(huán)節(jié)”——提高患者的滿意度和忠誠度；三是通過將新的管理理念與運作模式融入信息系統(tǒng)中,對醫(yī)院內(nèi)部物流流程進行優(yōu)化再造。 本文通過對A醫(yī)院供應(yīng)鏈進行集成化管理,有效地解決了醫(yī)院供應(yīng)鏈環(huán)節(jié)復(fù)雜、流程運行不暢、節(jié)點間銜接不足的問題。集成化管理模式突破了傳統(tǒng)供應(yīng)鏈管理模式,提高了醫(yī)院管理水平,提升了患者滿意度,為構(gòu)建醫(yī)院核心競爭力提供了新的活力。希望本文提出的研究方法對醫(yī)療衛(wèi)生領(lǐng)域以及其他行業(yè)在供應(yīng)鏈集成化管理方面有所幫助。
[Abstract]:With the rapid development of science and information technology and the deepening of medical reform, more and more medical institutions attach importance to supply chain and logistics management. The integrated supply chain can improve the efficiency of the upstream and downstream links and the internal process of the hospital, reduce the operating cost, and has far-reaching significance to enhance the competitiveness of the hospital. In this paper, the theory and practice of hospital supply chain management at home and abroad are studied by combining theoretical analysis with practical analysis, and the weak links of supply chain management in Chinese hospitals are pointed out. Secondly, this paper analyzes the supply chain of A hospital by case analysis. According to the current situation of the supply chain in A hospital, based on the idea of JIT punctual system and the management idea of business process reengineering, it starts from the point of view of the whole operation of the hospital. Design a set of supply chain integration strategy suitable for hospital development: first, supply chain "upstream link"-the introduction of third-party logistics centralized distribution mode to integrate hospital suppliers; The second is the "downstream link" of the supply chain-to improve patients' satisfaction and loyalty, and the third is to optimize and reengineer the internal logistics process of the hospital by integrating the new management concept and operation mode into the information system. Through the integrated management of A hospital supply chain, this paper effectively solves the problems of complex links in hospital supply chain, poor operation of process and insufficient connection between nodes. The integrated management mode breaks through the traditional supply chain management mode, improves the hospital management level, enhances the patient satisfaction, and provides new vitality for the construction of the hospital core competitiveness. It is hoped that the research method proposed in this paper will be helpful to the integrated supply chain management in the field of health care and other industries.
【學(xué)位授予單位】：首都經(jīng)濟貿(mào)易大學(xué)
【學(xué)位級別】：碩士
【學(xué)位授予年份】：2014
【分類號】：R197.3

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本文編號：2263258