【摘要】：隨著我國社會(huì)保險(xiǎn)事業(yè)的改革與發(fā)展,人民對(duì)社會(huì)保險(xiǎn)服務(wù)的需求與目俱增,尤其是近年來,保障和改善民生被擺到了政府工作更加重要的位置,這對(duì)社會(huì)保險(xiǎn)經(jīng)辦機(jī)構(gòu)的服務(wù)能力提出了更高的要求,關(guān)于社會(huì)保險(xiǎn)經(jīng)辦機(jī)構(gòu)能力建設(shè)的研究也成為一個(gè)熱點(diǎn)議題。與此同時(shí),受發(fā)達(dá)國家新公共管理運(yùn)動(dòng)的影響,建設(shè)精簡高效的服務(wù)型政府成為我國行政體制改革的目標(biāo)。在這樣的背景下,要解決我國社會(huì)保險(xiǎn)經(jīng)辦機(jī)構(gòu)服務(wù)能力不足的問題,一方面需“強(qiáng)身健體”,加強(qiáng)社會(huì)保險(xiǎn)經(jīng)辦機(jī)構(gòu)自身能力建設(shè)；另一方面,可以從機(jī)制創(chuàng)新著手,探索更有效的服務(wù)供給方式。本文正是基于第二種解決思路,探討了公私合作模式在我國社會(huì)保險(xiǎn)經(jīng)辦管理服務(wù)領(lǐng)域的應(yīng)用,試圖為社會(huì)保險(xiǎn)經(jīng)辦管理服務(wù)公私合作供給模式的建構(gòu)提供理論支持。 本文最終希望解決這樣一個(gè)問題：如何將公私合作模式成功應(yīng)用于我國社會(huì)保險(xiǎn)經(jīng)辦管理服務(wù)領(lǐng)域。論文主要包含四個(gè)部分,分別從“是否需要引入”、“能否引入”、“如何成功引入”以及“應(yīng)用試點(diǎn)案例”四個(gè)方面對(duì)社會(huì)保險(xiǎn)經(jīng)辦管理服務(wù)領(lǐng)域引入公私合作模式進(jìn)行了論述。 第一部分對(duì)我國社會(huì)保險(xiǎn)經(jīng)辦管理服務(wù)領(lǐng)域“是否需要引入公私合作模式”進(jìn)行了研究,主要是從兩個(gè)方面討論：其一,在理論方面,新公共管理改革提出建設(shè)服務(wù)型政府,要求轉(zhuǎn)變政府職能和角色；其二,在實(shí)踐方面,闡述了我國社會(huì)保險(xiǎn)經(jīng)辦機(jī)構(gòu)發(fā)展現(xiàn)狀和服務(wù)能力不足的表現(xiàn),如經(jīng)辦人員工作負(fù)荷過重、運(yùn)行效率低下、信息系統(tǒng)不兼容和經(jīng)費(fèi)支持不足等。通過分析,筆者認(rèn)為社會(huì)保險(xiǎn)經(jīng)辦管理服務(wù)領(lǐng)域需要引入公私合作模式。 第二部分針對(duì)社會(huì)保險(xiǎn)經(jīng)辦管理服務(wù)領(lǐng)域“能否引入公私合作模式”的問題進(jìn)行了研究。首先,闡述了公私合作模式的概念和基本特征,分析了公私合作模式的優(yōu)勢(shì)；其次,從制度、經(jīng)濟(jì)和環(huán)境三個(gè)角度分析了公私合作模式在社會(huì)保險(xiǎn)經(jīng)辦管理服務(wù)領(lǐng)域應(yīng)用的約束條件。 第三部分是著重探討了“如何成功引入公私合作模式”的問題,是本文的核心部分。詳細(xì)討論了模式建構(gòu)的原則和程序,建構(gòu)原則包括保障參保者利益、平等競爭、相互信任、風(fēng)險(xiǎn)分擔(dān)、激勵(lì)與扶持五大原則,模式建構(gòu)程序依次是：確定合作項(xiàng)目、遴選合作主體、選擇合作方式、完善監(jiān)管機(jī)制以及建立績效評(píng)估機(jī)制,針對(duì)五大原則和五步建構(gòu)程序都進(jìn)行了詳細(xì)的探討,為實(shí)踐操作給出了建議。 第四部分是案例研究,結(jié)合前面的理論分析,采用了問卷調(diào)查和訪談研究方法對(duì)新農(nóng)保德陽試點(diǎn)進(jìn)行了研究。第一,從理論層面設(shè)定了新農(nóng)保德陽試點(diǎn)的績效評(píng)估指標(biāo)體系,分為服務(wù)滿意度、模式運(yùn)行效率和模式運(yùn)營成本三項(xiàng)一級(jí)指標(biāo),并將各指標(biāo)細(xì)化為可操作性的二、三級(jí)指標(biāo)；第二,根據(jù)調(diào)查所得數(shù)據(jù)對(duì)德陽試點(diǎn)的滿意度指標(biāo)進(jìn)行了評(píng)估；最后,揭露了德陽試點(diǎn)中存在的問題并給出了完善的對(duì)策建議。 公私合作模式早已在我國許多公共產(chǎn)品和服務(wù)的供給領(lǐng)域得到成熟地應(yīng)用,但在社會(huì)保險(xiǎn)經(jīng)辦管理服務(wù)領(lǐng)域卻還處于試點(diǎn)階段。無論是新農(nóng)保德陽試點(diǎn),還是新農(nóng)合湛江試點(diǎn),都還未形成能向全國推廣的成功模式。雖然現(xiàn)實(shí)中還存在許多障礙因素,但理論層面的探討是實(shí)踐應(yīng)用的先行者,因此,本文通過理論探討和實(shí)踐案例分析兩方面努力,希望為我國社會(huì)保險(xiǎn)經(jīng)辦管理服務(wù)領(lǐng)域引入公私合作模式提供一種支持和行動(dòng)路徑。
[Abstract]:With the reform and development of China's social insurance industry, the people's demand for social insurance services is increasing. Especially in recent years, protecting and improving people's livelihood has been placed in a more important position in government work, which puts forward higher requirements for the service ability of social insurance agencies, on the capacity-building of social insurance agencies. At the same time, under the influence of the new public management movement in developed countries, building a streamlined and efficient service-oriented government has become the goal of China's administrative system reform. On the other hand, we can explore more effective ways of service supply from the perspective of mechanism innovation. Based on the second solution, this paper discusses the application of public-private cooperation model in the field of social insurance management services in China, and tries to provide public-private cooperation for social insurance management services. The construction of patterns provides theoretical support.
This paper aims to solve such a problem: how to successfully apply the public-private partnership model to the management and service field of social insurance in China. The paper mainly contains four parts, which are "whether it is necessary to introduce", "whether it can be introduced", "how to successfully introduce" and "application pilot cases". The introduction of public-private partnership in the field of management and service is discussed.
The first part studies whether the public-private partnership model should be introduced into the management and service field of social insurance in China, mainly from two aspects: firstly, in theory, the new public management reform puts forward the construction of a service-oriented government, requesting the transformation of government functions and roles; secondly, in practice, it expounds the Chinese society. The status quo of social insurance agencies and the performance of inadequate service capacity, such as overburdened personnel, inefficient operation, incompatible information systems and insufficient financial support, etc.
The second part focuses on the issue of whether the public-private cooperation model can be introduced into the management of social insurance. Firstly, the paper expounds the concept and basic characteristics of the public-private cooperation model, and analyzes the advantages of the public-private cooperation model. Secondly, it analyzes the public-private cooperation model in social insurance from the perspective of system, economy and environment. Constraints in the application of management services.
The third part focuses on how to successfully introduce the public-private cooperation model, which is the core part of this paper. The principles and procedures of the model construction are discussed in detail. The principles of the model construction include five principles: safeguarding the interests of the insured, equal competition, mutual trust, risk sharing, incentive and support. The procedures of the model construction are as follows: determining the combination. As a project, the selection of cooperation subjects, the selection of cooperation methods, the improvement of supervision mechanism and the establishment of performance evaluation mechanism are discussed in detail. The five principles and five-step construction procedures are discussed in detail, and suggestions for practical operation are given.
The fourth part is a case study. Combining with the previous theoretical analysis, questionnaire survey and interview method are used to study the new rural insurance Deyang pilot project. Firstly, the performance evaluation index system of the new rural insurance Deyang pilot project is set up theoretically, which is divided into three first-class indicators: service satisfaction, mode operation efficiency and mode operation cost. Secondly, according to the survey data, the satisfaction index of the Deyang pilot project is evaluated. Finally, the problems existing in the Deyang pilot project are exposed and the countermeasures and suggestions are put forward.
The mode of public-private cooperation has already been used in many fields of public goods and services supply in China, but it is still in the pilot stage in the field of social insurance management and services. There are many obstacles, but the theoretical level is the pioneer of practical application. Therefore, this paper tries to provide a support and action path for introducing the public-private cooperation model into the social insurance management service field in China through theoretical discussion and practical case analysis.
【學(xué)位授予單位】：西南財(cái)經(jīng)大學(xué)
【學(xué)位級(jí)別】：碩士
【學(xué)位授予年份】：2013
【分類號(hào)】：F842.61

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