本文選題：垃圾短信 + 公共治理��； 參考：《中南大學》2013年碩士論文

【摘要】：摘要：隨著移動通信業(yè)務的飛速發(fā)展,手機終端的深度普及,手機短信業(yè)務已經成為日常生活必不可少的一部分。手機短信在給公眾帶來便利的同時,伴隨而生的垃圾短信卻給公眾帶來了諸多煩惱,不僅影響了人們的日常生活擾亂了社會的通信和市場秩序,還會給社會風氣帶來不良影響。因此,如何治理垃圾短信已經成為一個重要的社會問題,在現(xiàn)有的治理方式下,如何結合公共管理學的相關理論推進治理成效已經成為一個重要的實踐課題。 本文綜合運用了公共治理理論、公共管理倫理學理論、法學相關理論和觀點,結合日常工作的實踐經驗,采用實證分析和綜合研究方法,在綜述國內外有關垃圾短信治理研究現(xiàn)狀的基礎上,通過闡述從定義、分類、特征等角度對垃圾短信進行描述,先初步探討了垃圾短信的特征對其進行了綜合的定義。然后通過對國外先進經驗的總結以及垃圾短信治理工作的現(xiàn)狀分析,提出了垃圾短信泛濫的成因：國家立法不夠完善、個人信息的保護不重視、運營商的職業(yè)倫理規(guī)范不夠、政府治理力度不夠。針對以上問題,提出了完善短信業(yè)務立法、優(yōu)化企業(yè)內部管理、手機用戶自律以及加強宣傳構建良好短信文化四項治理對策。
[Abstract]:Absrtact: with the rapid development of mobile communication service and the popularity of mobile terminal, SMS service has become an indispensable part of daily life. While SMS brings convenience to the public, it brings many troubles to the public. It not only affects people's daily life and disturbs the social communication and market order, but also brings bad influence to the social atmosphere. Therefore, how to deal with spam messages has become an important social problem, under the existing governance, How to combine the relevant theories of public management to promote the effectiveness of governance has become an important practical issue. This paper synthetically applies the theory of public governance, the theory of ethics of public management, the theory and viewpoint of law. Based on the practical experience of daily work, using empirical analysis and comprehensive research methods, on the basis of summarizing the current situation of research on the governance of spam short message at home and abroad, this paper describes the spam short message from the perspectives of definition, classification, characteristics, and so on. First, the characteristics of spam SMS are discussed. Then through the summary of foreign advanced experience and the analysis of the current situation of spam SMS management, the causes of spam SMS flooding are put forward: the national legislation is not perfect, the protection of personal information is not taken seriously, and the professional ethics norms of operators are not enough. Government governance is not strong enough. In view of the above problems, this paper puts forward four countermeasures: perfecting the legislation of short message service, optimizing the internal management of the enterprise, self-discipline of mobile phone users and strengthening propaganda and constructing a good short message culture.
【學位授予單位】：中南大學
【學位級別】：碩士
【學位授予年份】：2013
【分類號】：F626

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本文編號：1987286