本文選題：知識(shí)密集服務(wù)嵌入 + 跨界搜索��； 參考：《科技進(jìn)步與對(duì)策》2017年16期

【摘要】：現(xiàn)有研究表明,嵌入知識(shí)密集型服務(wù)企業(yè)關(guān)系網(wǎng)絡(luò)在制造企業(yè)服務(wù)化與服務(wù)創(chuàng)新過(guò)程中具有關(guān)鍵作用,但究竟何種網(wǎng)絡(luò)嵌入特征能夠促進(jìn)制造企業(yè)跨界獲取服務(wù)創(chuàng)新相關(guān)知識(shí)進(jìn)而促進(jìn)服務(wù)創(chuàng)新尚不明晰�；谏鐣�(huì)網(wǎng)絡(luò)理論和組織搜索理論,構(gòu)建了知識(shí)密集服務(wù)嵌入、跨界搜索與制造企業(yè)服務(wù)創(chuàng)新間的理論模型,并利用236家制造企業(yè)的調(diào)研數(shù)據(jù)對(duì)模型和假設(shè)進(jìn)行實(shí)證分析。結(jié)果表明,知識(shí)密集服務(wù)嵌入的4個(gè)特征——關(guān)系強(qiáng)度、關(guān)系質(zhì)量、關(guān)系數(shù)量與關(guān)系多樣性與制造企業(yè)服務(wù)創(chuàng)新間呈顯著的正相關(guān)關(guān)系,并且跨界搜索在知識(shí)密集服務(wù)關(guān)系嵌入特征的關(guān)系強(qiáng)度、關(guān)系質(zhì)量與服務(wù)創(chuàng)新的關(guān)系間存在部分中介效應(yīng),在知識(shí)密集服務(wù)結(jié)構(gòu)嵌入特征的關(guān)系數(shù)量、關(guān)系多樣性與服務(wù)創(chuàng)新的關(guān)系間存在完全中介效應(yīng)。
[Abstract]:Existing studies show that embedding knowledge-intensive service enterprise relationship networks plays a key role in the process of service innovation and service innovation in manufacturing enterprises. However, it is not clear what kind of network embedding features can promote manufacturing enterprises to acquire relevant knowledge of service innovation and then promote service innovation. Based on the theory of social network and the theory of organizational search, a theoretical model between knowledge-intensive service embedding, cross-border search and service innovation of manufacturing enterprises is constructed, and the empirical analysis of the model and hypothesis is carried out using the survey data of 236 manufacturing enterprises. The results show that there is a significant positive correlation between the four characteristics of knowledge-intensive service embedding, relationship strength, relationship quality, relationship quantity and relationship diversity, and service innovation in manufacturing enterprises. Furthermore, there are some intermediary effects in the relationship between knowledge intensive service relationship embedding, relationship quality and service innovation, and the number of relationships embedded in knowledge intensive service structure. There is a complete intermediary effect between relationship diversity and service innovation.
【作者單位】： 重慶工商大學(xué)管理學(xué)院;浙江萬(wàn)里學(xué)院物流與電子商務(wù)學(xué)院;浙江大學(xué)管理學(xué)院;
【基金】：國(guó)家自然科學(xué)基金青年項(xiàng)目(71603033) 浙江省自然科學(xué)基金項(xiàng)目(LQ14G020008、LQ14G020013) 重慶工商大學(xué)高層次人才科研啟動(dòng)經(jīng)費(fèi)項(xiàng)目(1655007)
【分類(lèi)號(hào)】：F272;F273.1;F425

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