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網(wǎng)絡(luò)消費(fèi)者合法權(quán)益保護(hù)問題研究

發(fā)布時(shí)間:2019-03-15 20:33
【摘要】:網(wǎng)絡(luò)消費(fèi)者作為網(wǎng)絡(luò)科技和網(wǎng)絡(luò)交易迅猛發(fā)展所成就的一類人群,也是廣義的電子商務(wù)交易主體之一,其合法權(quán)益的保護(hù)理應(yīng)受到與普通消費(fèi)者同等的關(guān)注,由于網(wǎng)絡(luò)市場(chǎng)交易的隱蔽性、信息的不對(duì)稱性、難識(shí)別性以及我國(guó)網(wǎng)絡(luò)技術(shù)的滯后性等導(dǎo)致了網(wǎng)絡(luò)安全這一平衡要素被打破,網(wǎng)絡(luò)消費(fèi)者的權(quán)益便很難維護(hù)。目前,我國(guó)未出臺(tái)規(guī)范網(wǎng)絡(luò)交易的法律法規(guī),保護(hù)網(wǎng)絡(luò)消費(fèi)者的基本法律仍是以《消費(fèi)者權(quán)益保護(hù)法》為基礎(chǔ),附之以《計(jì)算機(jī)信息網(wǎng)絡(luò)國(guó)際聯(lián)網(wǎng)安全保護(hù)管理辦法》、《合同法》、《民法通則》、《產(chǎn)品質(zhì)量法》、《財(cái)產(chǎn)保險(xiǎn)法》等法律法規(guī)中有關(guān)消費(fèi)者權(quán)益保護(hù)的內(nèi)容,但內(nèi)容零散,很難完全匹配,無法在維護(hù)網(wǎng)絡(luò)安全的前提下切實(shí)保護(hù)網(wǎng)絡(luò)消費(fèi)者的合法權(quán)益。網(wǎng)絡(luò)安全作為網(wǎng)絡(luò)交易的前提和基礎(chǔ),也同樣應(yīng)該受到完善的法律體系的調(diào)整,而當(dāng)前我國(guó)的法律在這兩個(gè)方面都有所欠缺,法律制度不全面、相關(guān)制度可操作性不強(qiáng),難成體系。本文從網(wǎng)絡(luò)消費(fèi)者與網(wǎng)絡(luò)市場(chǎng)的基本概述入手,分析網(wǎng)絡(luò)消費(fèi)者權(quán)益受到侵害的現(xiàn)狀及原因,結(jié)合美國(guó)、歐盟、日本、我國(guó)臺(tái)灣地區(qū)的先進(jìn)經(jīng)驗(yàn),,對(duì)我國(guó)網(wǎng)絡(luò)消費(fèi)者權(quán)益保護(hù)法律制度的完善提出建議。 本文在結(jié)構(gòu)安排上分為五個(gè)部分,第一章,網(wǎng)絡(luò)市場(chǎng)與網(wǎng)絡(luò)消費(fèi)者。這一部分主要介紹網(wǎng)絡(luò)市場(chǎng)的概念、發(fā)展與網(wǎng)絡(luò)消費(fèi)者的基本概念、特點(diǎn)及現(xiàn)有的調(diào)整法律法規(guī)。第二章,網(wǎng)絡(luò)消費(fèi)者權(quán)益被侵害的特殊表現(xiàn)。這一部分主要通過案例和數(shù)據(jù)等一系列實(shí)證資料對(duì)網(wǎng)絡(luò)消費(fèi)者容易受到侵害的合法權(quán)益進(jìn)行列舉。第三章,網(wǎng)絡(luò)消費(fèi)者合法權(quán)益受侵害的責(zé)任主體。這一部分列舉了侵害網(wǎng)絡(luò)消費(fèi)者合法權(quán)益的侵權(quán)責(zé)任主體。第四章.網(wǎng)絡(luò)消費(fèi)者合法權(quán)益被侵害的原因。這一部分詳細(xì)分析了導(dǎo)致網(wǎng)絡(luò)消費(fèi)者合法權(quán)益被侵害的原因。第五章,如何有效保護(hù)網(wǎng)絡(luò)消費(fèi)者合法權(quán)益。這一部分通過分析借鑒國(guó)外先進(jìn)國(guó)家、我國(guó)臺(tái)灣地區(qū)對(duì)網(wǎng)絡(luò)消費(fèi)者合法權(quán)益保護(hù)的先進(jìn)經(jīng)驗(yàn),對(duì)我國(guó)網(wǎng)絡(luò)消費(fèi)者的保護(hù)提出建議。
[Abstract]:As a group of people who have achieved rapid development of network technology and network transactions, network consumers are also one of the broad-based e-commerce transaction subjects. The protection of their legitimate rights and interests should be paid equal attention to with ordinary consumers. Because of the concealment of the transaction in the network market, the asymmetry of the information, the difficulty of identifying and the lag of the network technology in our country, the balance factor of the network security is broken, and the rights and interests of the network consumers are difficult to maintain. At present, there are no laws and regulations regulating network transactions in China, and the basic laws for the protection of network consumers are still based on the Law on the Protection of consumers' Rights and interests, accompanied by the measures for the Administration of Security Protection of the International networking of computer Information Networks. The contents of laws and regulations, such as the contract Law, the General principles of Civil Law, the Law on Product quality, the Law on property Insurance, and other laws and regulations concerning the protection of consumers' rights and interests, however, are fragmented and difficult to fully match. It is impossible to protect the legitimate rights and interests of network consumers under the premise of maintaining network security. As the premise and foundation of the network transaction, network security should also be adjusted by the perfect legal system. At present, the law of our country is deficient in these two aspects, the legal system is not comprehensive, and the operation of the related system is not strong. It is difficult to form a system. This article starts with the basic overview of the network consumers and the network market, analyzes the current situation and reasons of the infringement of the rights and interests of the network consumers, and combines the advanced experience of the United States, the European Union, Japan and Taiwan in China. To our country network consumer rights and interests protection legal system consummation puts forward the suggestion. The structure of this paper is divided into five parts, the first chapter, network market and network consumers. This part mainly introduces the concept of the network market, the basic concept of the development and the network consumer, the characteristics and the existing adjustment laws and regulations. The second chapter, the network consumer rights and interests are infringed on the special performance. This part mainly through a series of empirical data such as cases and data to enumerate the legal rights and interests of Internet consumers which are vulnerable to infringement. The third chapter, the network consumer legitimate rights and interests infringed the responsibility subject. This section enumerates the infringement of the legitimate rights and interests of network consumers of the subject of tort liability. Chapter four is the reason why the legitimate rights and interests of network consumers have been infringed. This part analyzes in detail the reasons why the legitimate rights and interests of network consumers are infringed. Chapter V, how to effectively protect the legitimate rights and interests of network consumers. In this part, through the analysis and reference of foreign advanced countries, Taiwan region of China to protect the legitimate rights and interests of network consumers, put forward suggestions for the protection of China's network consumers.
【學(xué)位授予單位】:新疆財(cái)經(jīng)大學(xué)
【學(xué)位級(jí)別】:碩士
【學(xué)位授予年份】:2013
【分類號(hào)】:D923.8

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