濟南市公安機關處置突發(fā)事件網絡輿情危機的研究
發(fā)布時間：2019-03-16 14:58
【摘要】：最近幾年,隨著國內外政治形勢的變化,我國相繼出現了一些惡性突發(fā)事件,像新疆烏魯木齊“7.5”暴力恐怖事件、昆明火車站“3.01”暴力恐怖事件等。有些個人與政治勢力通過現代手段,通過不同的傳播介質來影響我國的政治、治安穩(wěn)定。通過一些案例,筆者發(fā)現公安機關在應對部分突發(fā)事件的網絡輿情危機時仍存在偏差,如何正確應對這些危機成為了公安機關需要面對的問題。伴隨著信息技術持續(xù)不斷的發(fā)展和網絡在人們生活中的普及,互聯(lián)網已漸漸變成了日常生活中必不可少的一部分,在網絡向人們提供更便利更快捷的發(fā)表自己見解的渠道之時,隨之發(fā)生的是其對社會輿論影響的加大,網絡輿情正是伴隨這一現象而產生的。公安機關身為政府重要成分之一,是政府管理社會的前哨,經常需要直面社會上各種矛盾,尤其是在處理突發(fā)狀況之時,不僅要處理好傳統(tǒng)狀況還要兼顧網絡上的意見以及影響,否則極有可能引發(fā)大規(guī)模的網絡輿論危機,從而造成更嚴峻的社會矛盾,這些對公安部門的公共信用、處置能力都提出更高的要求。網絡輿情的出現,改變了公安機關傳統(tǒng)的執(zhí)法環(huán)境,公安機關傳統(tǒng)的執(zhí)法辦案流程已經不能得到社會的認同,公安機關面臨著新的課題和挑戰(zhàn)。作為山東省的政治、文化、經濟中心,濟南市突發(fā)網絡輿情危機事件頻發(fā),濟南市公安機關面對著嚴峻的新形勢。因此,研究濟南市公安機關在應對突發(fā)網絡輿危機論事件時所應用的策略和手段,如何正確引導網絡輿論向健康、合理的方向進行發(fā)展,妥善應對、處置新環(huán)境下突發(fā)網絡輿情危機事件,對于維護公安機關在人民心中的正面形象,維護和諧穩(wěn)定的社會局面,具有十分重大的意義。本篇文章主要分析了濟南公安機關在面對突發(fā)狀況時的網絡輿論問題的應對手段,在充分參考現有世界各國對其探究的條件下,從各方面分析了濟南市在應對突發(fā)狀況引起的網絡輿論危機時的特性和種類,從機構體系、應急機制、網絡平臺建設、干警隊伍建設等角度概述了目前濟南市公安部門應對突發(fā)事件造成的網絡輿論危機的工作現狀。同時,梳理了突發(fā)事件造成的網絡輿論危機演變的階段和規(guī)律,重點歸納了濟南市公安機關在新環(huán)境下的經驗和教訓,濟南市公安機關盡管在工作中遵守了依法辦案、快速處置、透明公開的原則,但仍暴露出面對突發(fā)網絡輿情危機方面認識不足、措施不完善、處置應對策略被動、缺乏網絡陣地、各部門聯(lián)動不足、應對專業(yè)能力不強等問題。進而探究了現階段濟南市公安部門對于突發(fā)事件造成的網絡輿論危機所采取措施中包含的隱患,并深入剖析問題產生的原因,主要包括整體素質不足、應急機制不健全、網絡平臺建設落后、缺乏話語權、培訓不足等問題。最后,在深入研究國內外先進經驗的基礎上,從五個方面提出濟南市公安部門針對突發(fā)事件造成的網絡輿論危機的對策,為濟南市公安機關科學合理的處置突發(fā)網絡輿論危機事件提供借鑒和參照。
[Abstract]:In recent years, with the change of the political situation at home and abroad, there have been a number of malignant events in our country, such as the violent terrorist incident in Urumqi, Xinjiang, the "3.01" of the "7.5" of the train station in Kunming, etc. Some individuals and political forces, through modern means, influence the political and security of our country through different media. Through some cases, the author has found that the public security organs still have a deviation in dealing with the network public opinion crisis of some emergencies, and how to deal with these crises correctly becomes a problem that the public security organs need to face. With the continuous development of information technology and the popularization of the network in people's life, the Internet has become an essential part of daily life, and when the network provides people with a more convenient and faster way to express their opinions, The result is the increase of the influence of the public opinion on the public opinion, and the network public opinion is accompanied by the phenomenon. The public security organs, as one of the important components of the government, are the outposts of the government to manage the society, and often need to face the various contradictions in the society, especially when dealing with the sudden situation, not only to deal with the traditional situation but also to take into account the opinions and the influence on the network, Otherwise, it is very likely to trigger a large-scale network public opinion crisis, resulting in more severe social contradictions, which have higher requirements for public credit and disposal capacity of the public security department. The appearance of the network public opinion changes the traditional law enforcement environment of the public security organ, and the traditional law enforcement case process of the public security organ has not been recognized by the society, and the public security organ is facing new problems and challenges. As the political, cultural and economic center in Shandong Province, the public security organs of Jinan have faced serious new situations. Therefore, to study the tactics and means applied by the public security organs of Jinan in dealing with the crisis of the sudden network public opinion crisis, how to guide the public opinion of the network correctly to the healthy and reasonable direction, to properly deal with and deal with the sudden network public opinion crisis events in the new environment, It is of great significance to maintain the positive image of the public security organs in the hearts of the people and to maintain a harmonious and stable social situation. This paper mainly analyzes the response of the public security organs of Jinan to the network public opinion in the face of the sudden development, and analyzes the characteristics and kinds of the network public opinion crisis in Jinan from all aspects under the condition of full reference to the current world countries' inquiry. From the perspective of institution system, emergency mechanism, network platform construction, and construction of the police force, the present situation of public opinion crisis in the public security department of Jinan is summarized in this paper. At the same time, the phase and the law of the evolution of the network public opinion crisis caused by the unexpected events are sorted out, and the experiences and lessons of the public security organs of Jinan in the new environment are summarized, and the public security organs of Jinan have complied with the principles of handling cases, rapid handling and transparent disclosure in the work. However, there are still some problems, such as insufficient understanding of the public opinion crisis in the face of the sudden network, the imperfect measures, the passive management of the countermeasures, the lack of the network position, the insufficient linkage of each department and the weak ability to deal with the professional ability. Furthermore, the hidden danger included in the measures taken by the public security department of Jinan at present in the crisis of the network public opinion caused by the incident is explored, and the causes of the problems are analyzed in depth, including the shortage of the overall quality, the unsound of the emergency mechanism, the backward development of the network platform and the lack of the right to speak. The training is insufficient. Finally, based on the deep study of the advanced experience at home and abroad, the paper puts forward the countermeasures of the network public opinion crisis caused by the emergency in the public security department of Jinan, and provides the reference and reference for the scientific and reasonable disposal of the public opinion crisis of the public security organs of Jinan.
【學位授予單位】：山東財經大學
【學位級別】：碩士
【學位授予年份】：2015
【分類號】：D631;G206
本文編號：2441597
[Abstract]:In recent years, with the change of the political situation at home and abroad, there have been a number of malignant events in our country, such as the violent terrorist incident in Urumqi, Xinjiang, the "3.01" of the "7.5" of the train station in Kunming, etc. Some individuals and political forces, through modern means, influence the political and security of our country through different media. Through some cases, the author has found that the public security organs still have a deviation in dealing with the network public opinion crisis of some emergencies, and how to deal with these crises correctly becomes a problem that the public security organs need to face. With the continuous development of information technology and the popularization of the network in people's life, the Internet has become an essential part of daily life, and when the network provides people with a more convenient and faster way to express their opinions, The result is the increase of the influence of the public opinion on the public opinion, and the network public opinion is accompanied by the phenomenon. The public security organs, as one of the important components of the government, are the outposts of the government to manage the society, and often need to face the various contradictions in the society, especially when dealing with the sudden situation, not only to deal with the traditional situation but also to take into account the opinions and the influence on the network, Otherwise, it is very likely to trigger a large-scale network public opinion crisis, resulting in more severe social contradictions, which have higher requirements for public credit and disposal capacity of the public security department. The appearance of the network public opinion changes the traditional law enforcement environment of the public security organ, and the traditional law enforcement case process of the public security organ has not been recognized by the society, and the public security organ is facing new problems and challenges. As the political, cultural and economic center in Shandong Province, the public security organs of Jinan have faced serious new situations. Therefore, to study the tactics and means applied by the public security organs of Jinan in dealing with the crisis of the sudden network public opinion crisis, how to guide the public opinion of the network correctly to the healthy and reasonable direction, to properly deal with and deal with the sudden network public opinion crisis events in the new environment, It is of great significance to maintain the positive image of the public security organs in the hearts of the people and to maintain a harmonious and stable social situation. This paper mainly analyzes the response of the public security organs of Jinan to the network public opinion in the face of the sudden development, and analyzes the characteristics and kinds of the network public opinion crisis in Jinan from all aspects under the condition of full reference to the current world countries' inquiry. From the perspective of institution system, emergency mechanism, network platform construction, and construction of the police force, the present situation of public opinion crisis in the public security department of Jinan is summarized in this paper. At the same time, the phase and the law of the evolution of the network public opinion crisis caused by the unexpected events are sorted out, and the experiences and lessons of the public security organs of Jinan in the new environment are summarized, and the public security organs of Jinan have complied with the principles of handling cases, rapid handling and transparent disclosure in the work. However, there are still some problems, such as insufficient understanding of the public opinion crisis in the face of the sudden network, the imperfect measures, the passive management of the countermeasures, the lack of the network position, the insufficient linkage of each department and the weak ability to deal with the professional ability. Furthermore, the hidden danger included in the measures taken by the public security department of Jinan at present in the crisis of the network public opinion caused by the incident is explored, and the causes of the problems are analyzed in depth, including the shortage of the overall quality, the unsound of the emergency mechanism, the backward development of the network platform and the lack of the right to speak. The training is insufficient. Finally, based on the deep study of the advanced experience at home and abroad, the paper puts forward the countermeasures of the network public opinion crisis caused by the emergency in the public security department of Jinan, and provides the reference and reference for the scientific and reasonable disposal of the public opinion crisis of the public security organs of Jinan.
【學位授予單位】：山東財經大學
【學位級別】：碩士
【學位授予年份】：2015
【分類號】：D631;G206
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